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Venture designing a private label hotel brand for a real estate major. Business blue print + Brand strategy + Brand architecture + Identity + Service & Experience Design

Hard brands, soft brands, boutique brands, micro brands, independent brands so on and so forth. The hospitality brand-scape is prolific And possibly today at its most active phase, with newer development models, funding formats, distribution paradigms and exciting new brands pushing the envelope.
Inspired by the world around us.
Design is the paradise of individuality, eccentricity, heresy, abnormality, hobbies and humours - Santayana

One of our quieter projects, hushed owing to client confidentiality, was to conceive and develop a private label suite of hotel brands for a prominent real estate developer. Having developed some of the most prestigious projects across commercial and residential spaces, having worked with some very reputed brands in the hospitality space, their desire was to both own their private hospitality brand and for one of the legs have us design and blueprint a plowback model (a separate adventure)

Reimagining the brand space
Locavore
Delivery on business and creative balance sheets

This assignment was a classic venture design project that spanned strategy, brand architecture, competitive positioning, building differentiators, relevance, the brand experience and service design approach.

From consulting and blueprinting to last mile execution.

The ambition of the business house was to straddle luxury resorts in locations like Goa, Coorg, Kabini and upscale business hotels across key metropolitan capitals. Hence brand architecture and the structure of the house was extremely critical.

Service and engagement innovations baked into the customer experience journey
An independent approach, that re-imagined the fundamentals of what should be branded and shouldn’t be branded. We re-visited the country of origin argument and conceived and re-imagined several experience & service innovations that would hold the customer experience journey. All the while, staying guerrilla in the competitive space. The play for the upscale business hotels was a refreshing first. Being branded with the charter of promises and yet with a clear sense of a defined place (not revealing more) as the experience driver. this is a model that is location agnostic which gives it legs.

NYUCT Design Labs was also commissioned to position and brand a plow back model and craft a detailed integrated marketing strategy and go to market plan with identity and design, brand campaigns, content strategy, influencer and channel marketing and more. This was a supplementary plan for their planned resorts portfolio and serves as both a business blueprint for a unique service model as also seeks to create a brand around it. The highlight of the project was designing a brand architecture that straddles the extremes of luxury resorts and upscale business units, while being nimble.

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