Current issue
This is a forecasting project designed to promote a stronger awareness about the concerns related to the development of technology assisted crisis response. It is aimed inspire and to support decision makers to develop stronger technology assisted crisis management. Although primary developed for a master's course, the ideas are by no means limited to individuals related to the course. Rather, this is a public and social commentary forecasting the development of technology assisted crisis management.
- Alice (Author's Bio)
CURRENT CRISIS MANAGEMENT LANDSCAPE
What has scholars learn about crisis response technology?
Beyond simulations for crisis response, there has been recent research about crisis response. In particular, scholars are interested in how technology has communicative technology make high stress situations more manageable. In essence, crisis management is about communication and evacuation (i.e. direct outgoing traffic & crowd control) and coordination.
As you watch the video, consider how mobile technology has positively and negatively influence crisis management.
Given this analysis, there are technological gaps to fill. How has scholars strive to support crisis management? Read the next section to develop a deeper understanding of what scholars have learned so far about technology usage in emergencies.
Design Considerations
How can developers take advantage of current technology to strengthen crisis management solutions?
TECHNOLOGY ASSISTED RESPONSE
Now, how would technology assisted crisis management actual look like? Here is a possible portal (i.e. city-wide) for crisis management.
During crisis, there should be mobile crisis applications for citizens and responders.
Prospectively, crisis can be better managed when technology is integrated more fully into our response system. If the government can invest time and effort to develop these systems, it may assuage crisis management challenges. Meanwhile, it continues to require academic attention to continue to develop a deeper understanding of how technology can better assist crisis management.
- Alice
References
References
Egnoto, M. J., Griffin, D. J., Svetieva, E., & Winslow, L. (2016). Information sharing during the University of Texas at Austin active shooter/suicide event. Journal Of School Violence, 15(1), 48-66. doi:10.1080/15388220.2014.949376
Ginige, A., Paolino, L., Romano, M., Sebillo, M., Tortora, G., & Vitiello, G. (2014). Information sharing among disaster responders—An interactive spreadsheet-based collaboration approach. Computer Supported Cooperative Work (CSCW), 23(4-6), 547-583. doi:10.1007/s10606-014-9207-0
Jasmontaite, L., & Dimitrova, D. (2017). Online Disaster Management: Applicability of the European Data Protection Framework and Its Key Principles. Journal Of Contingencies & Crisis Management, 25(1), 23-30. doi:10.1111/1468-5973.12142
Kurian, J. C., Kurian, J. C., John, B. M., & John, B. M. (2017). User-generated content on the Facebook page of an emergency management agency: A thematic analysis. Online Information Review, 41(4), 558-579.
O’Neill, C. & O’Neill, M. (2012, 2012). How to step up in the face of disaster. (TED Talk). Retrieve from https://www.ted.com/talks/caitria_and_morgan_o_neill_how_to_step_up_in_the_face_of_disaster/transcript#t-543663
Pang, N., Pang, N., Ng, J., & Ng, J. (2017). Misinformation in a riot: a two-step flow view. Online Information Review, 41(4), 438-453.
World Humanitarian Summit (2016) A world in crisis. (image). Retrieved from https://www.careinternational.org.uk/emergencies/world-humanitarian-summit-2016
Credits:
Created with images by Angelo_Giordano - "earthquake rubble l'aquila" • biloud43 - "Et surtout, un esprit de groupe assez fort." • USDAgov - "20140917-FS-UNK-0022" • Josh Calabrese - "Colorful Technology" • Luca Bravo - "Code on a laptop screen"