Secure Your UTRGV Student Account

Secure Your UTRGV Student Account MULTI-FACTOR AUTHENTICATON COMING FALL 2021

Download Microsoft Authenticator

On September 21, 2021, Multifactor Authentication (MFA) services will provide another layer of security for student data.

The Microsoft Authenticator app is the only approved application for UTRGV MFA.

Do not use a different authenticator app.

Get Microsoft Authenticator App

Now you're ready to Register!

STEP 1: Log in at my.UTRGV.edu.

myUTRGV

STEP 2: You will be prompted with a pop-up message asking you to register. Click Proceed.

Sample of a Complete Successful Setup

Phone - Mobile phone is preferred to receive security codes via text

Microsoft Authenticator - The application is preferred for times when you have limited or no phone service. You will be prompted to approve or deny the authorization to your UTRGV account through the app.

Email - Add an alternate email to reset your password.

How to Reset Your UTRGV Password or Unlock Your Account

IT Support Center

For additional support, follow the step-by-step instructions, view the demonstration video, or call the IT Support Center.

How to Setup Multi-factor Authentication

How to Sign In Using Microsoft MFA

Call 956-665-2020

Choose Option 5 - IT Support Center
Choose Option 1 - Student Account

Walk-Up IT Service Desk Locations

Open Monday - Friday 8:00am - 5:00pm

Closed on University Holidays

Brownsville BMAIN 1.212A
Edinburg EACSB 1.102N

UTRGV Campus Maps

Test It and Verify Your Phone Number!

Review your registered phone number for Multi-factor Authentication on the My Sign-Ins page.

My Sign-Ins page

Register New Phone

If you recently got a new phone, you will need to replace your registered phone for Multi-factor Authentication

Instructions

Be vigilant. Be safe.

Beware! If you didn’t initiate the multi-factor authentication method, don’t approve!

Be aware of random multi-factor authentication (MFA) request for malicious attempts to compromise your UTRGV account and other personal accounts.

Only respond to the MFA Authentication method you chose immediately after you initiated the authentication process when accessing your account.

If you didn’t initiate and you get randomly called or prompted to approve authentication, choose deny.

The multi-factor authentication process is to provide an added layer of protection, but it’s only as strong as your awareness to potential threats.

Student Guide to Technology Resources at UTRGV

Get a quick start and access the most popular IT Resources to help you get a enhance your academic career at UTRGV.

Student Quick Start Guide

Created By

Irma Hermida

Appreciate

Credits:

Created with images by stokpic - "desk computer laptop" • geralt - "call center headset service" • geralt - "login monitor smartphone" • tookapic - "work desk computer" • StartupStockPhotos - "student typing keyboard"