I had bad customer service when I was on the phone with a college. Angelina and I had to call Gonzaga University in Spokane to ask them about a project we were doing. We had found out that they had a campaign called "ban the bottle" and we wanted to get information about it. We put the phone on speaker phone and called the number to there office. On the second call we finally got on the line with someone from Gonzaga and she was rude. She had an accent so we barely understood what she said an we kept having to repeat everything which was getting annoying. The person on the phone didn't even know what we were talking about and she kept saying random stuff that we weren't even talking about. We didn't call again and we decided not to get information from them. This was bad customer service.