FY17 JAPAC All Hands Joey Lim - APAC SENIOR DEAL DESK MANAGER

FY16 Key Achievements

  1. ASIA USD 433M in total revenue- 34% YOY growth in revenue (versus NA, EMEA 21% YOY)
  2. ASIA is 50% of EMEA's revenue ( 2014 - 25% of EMEA)
  3. 5 New hires succeeding in their new role
  4. DMA and DME specific sharing sessions has been a success
  5. Better management of deal desk escalations
  6. Identify key repetitive business trends & Better partnership with BU
FY17 VISION

FY17 Vision for APAC Deal Desk team

To build a world class Deal Desk professionals who seeks to maximize Adobe’s revenue and aim to be the best key business partner for the field to provide best deal structuring services to help resolve the customer’s challenges and bring the best deal for Adobe. A conducive, motivated, highly integrity team who constantly seek to innovate and be more effective in Deal desk’s related process.

FY17 Goals & Objectives for APAC

  • Continue FY16 success in FY17
  • Continue to be flexible and keep abreast of new FY17 guidelines / strategies . We’ll monitor the business we support, stay on top of management’s expectations, and proactively identify and address potential issues.
  • Build up on SMEs extending this to extended team -India Deal desk to help to expand our learning opportunity.
  • Closer partnership with the Sales managers , How can you be a better business partner? How can your contributions to Adobe be maximized?
  • APAC Dashboard - better visibility into what the teams are working on and provide a snapshot to the sales management better reports
  • APAC Pricing report - provide visibility to sales leader / BU on the pricing requests
  • Cross trained on DMA
  • Focus on growth and development in both work and personal
PERSONAL LEADERSHIP - PRACTICE 6 - MAXIMISE TIME

PERSONAL LEADERSHIP -PRACTICE 6 - MAXIMISE TIME

  • How can you achieve more with less?
  • What would you do if you have more time?
  • You will never have control of your time if you don’t take control
  • This is the time for change
  • Reflecting on whether it's working
  • Learning new ways to maxmise time
  • The mindset for maximizing time - Creative, Proactive, Rewarding
  • The fast track: You have to be stressed to be successful
  • The shortcut: You can succeed without the stress
  • It is good to leverage your strength, achievement is easier
  • When you live your values, your life meaning, less stress

7 Shortcuts to maximise your time

  1. Modelling
  2. Define your time
  3. Make appointment with yourself
  4. Breaking time rules
  5. Making time rules
  6. Replace multitasking with unitasking
  7. Powerdown

SHORTCUT 1 - MODELLING

  1. Figure out what your ideal schedule would look like
  2. Use a piece of paper and draw out what you think you want to be – your ideal day, week or month
  3. E.g. 1 hour to build up relationships, 1 hour to plan on your week, 1 hour to learn new knowledge

SHORTCUT 2 - DEFINE YOUR TIME

  1. Thinking about various activities that take your time and grouping them together
  2. e.g. Meeting days, Work days, Flex days, Admin day, exercise time, Planning time, days off for relaxation

SHORTCUT 3 - MAKING APPOINTMENT WITH YOURSELF

  1. Block calendars to do email catch up , coaching, loose admin, read up industry news, review financials, strategic planning
  2. This is the simplest strategy that is always very effective
  3. E.g. 7 am every day – email catch up
  4. 10am every Tues catch up on new product
  5. 2 to 3pm every Friday office admin
  6. First mon of every month – strategic planning or which IDP of yours you want to achieve for this month
  7. First mon post every quarter – look into opportunities for process improvements

SHORTCUT 4 -BREAKING TIME RULES

  1. You must work 8 to 10hours per day
  2. You must take time off on Sat and Sun
  3. You must be available by phone and email at all times
  4. You must be available to other people before you can make time for yourself
  5. ** Time rules don’t necessarily mean working less, but they do mean working with more freedom and choice **

SHORTCUT 5 - MAKING TIME RULES

  1. Never pen email before planning the day
  2. Never schedule a meeting before 9am or after 2pm
  3. Turn off computer after 7pm
  4. Keep mobile off during family time
  5. Have 15mins gap for planning prior to a meeting

SHORTCUT 6 - REPLACE MULTITASKING WITH UNITASKING

  1. Strategising
  2. Visioning
  3. Goal setting
  4. Brainstorming
  5. Thinking, planning
  6. Working on projects
  7. Spending time with people you love

SHORTCUT 7 - POWERDOWN

  1. Your performance decline, your productivity decreases, your relationships are damaged , your decision making ability declines and lastly your health suffers
  2. Rest and recharged - take holidays when you need to
Wish everyone great success in the new year -FY17 !

Credits:

Created with images by Wokandapix - "graduation diploma education" • Unsplash - "lens camera lens focus" • FlashBuddy - "girls women happy" • Tatiana12 - "Marketplace - Full Board" • jingoba - "racing racing motorcycle racing bike" • webandi - "calendar wall calendar days" • skeeze - "mountain climbers mt mckinley summit"

Made with Adobe Slate

Make your words and images move.

Get Slate

Report Abuse

If you feel that this video content violates the Adobe Terms of Use, you may report this content by filling out this quick form.

To report a Copyright Violation, please follow Section 17 in the Terms of Use.