Empower a best-in-class Business Consulting team to expertly lead digital transformations and be viewed as essential by our customers to lead and support their vision of success, surfacing value and challenging them to do more with the technology solutions at their disposal.
You will be more confident and competent in your role
This workshop is designed to help Change the Customer Conversation by:
- Introducing the notion of ‘Propose, Don’t Ask’ concepts
- Shifting your mind-set to one of being the ‘person in charge’ and positioning you as the trusted business consultant and SME
- Proposing a unique approach to lead the customer conversation and think outside the box using Design Thinking methods and tools
- Having you collaborate with EM’s and SC’s, to produce an example of an innovative strategy and approach, aligned to Use Cases, solving a real-world customer problem