Alana House (PACT charity) Police Property Act Fund case study

Alana House is a community project, run by Parents and Children Together (PACT), that uses a holistic approach to support and empower women. They offer a confidential, non-judgemental space and welcome all who feel they need help and support.

Funding received

In August 2019, Parents and Children Together (PACT) received a grant of £5,000 from the Police Property Act Fund.

With this funding, PACT received support on the general running costs of Alana House.

Community Café

After receiving the funding, Alana House opened its Community Café which was a significant achievement for both the team and the women involved. Eight women volunteered to take shifts either as a host, barista or to serve customers.

The project provided the opportunity for women to develop self-confidence, transferable skills and obtain qualifications in Food Hygiene. 12 women achieved Level One in Food Hygiene, with nine achieving Level Two.

"I have come out of a very difficult situation and having the support from Alana House has been useful to help with lots of different factors, such as accommodation and finances." Alana House service user

Anthony Stansfeld, Police and Crime Commissioner for Thames Valley

"I am delighted to hear how the Police Property Act Fund has supported Parents and Children Together (PACT) and Alana House in Reading. They are doing important work with vulnerable women across Reading, addressing a number of key areas within my Police and Crime Plan. I wish them all the very best on their work." Anthony Stansfeld, Police and Crime Commissioner for Thames Valley

Case study

Nicola (name changed for confidentiality) was referred to Alana House in December 2018 by the Elizabeth Fry charity. As part of Ministry of Justice funded work, Nicola received 1:1 support at Alana House.

Since Nicola started attending Alana House her pathway scores in terms of accommodation, mental health and education, training and employment have all improved. She overcame many hurdles to move into her own property, and has regularly volunteered at a local museum.

Her support worker commented: "Nicola has experienced many years of abuse and struggled for so long without any help or anyone to speak to. Seeing her now growing so much in confidence and having faith in herself has been very inspiring to witness."


Outcomes in areas of need most frequently identified by service users:

  • Mental health and emotional wellbeing - 64% reported an improvement in this area, with 91% indicating they either sustained progress or an improvement in mental health (of 111 women)
  • Education, training and employment - 91% reported sustaining or improving in this area. Seven women moved into employment and others moved into volunteering opportunities (of 102 women)
  • Accommodation - 81% felt they sustained progress or made positive changes (of 52 women)
  • Finance, debt and benefits - 53% reported positive change with a further 35% able to maintain their current status (of 49 women)
Parents and Children Together (PACT) collecting their presentation cheque in September 2019

Find out more about the Police Property Act Fund:

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Created By
Office of the Police and Crime Commissioner Thames Valley


Created with images by Rod Long - "Young child looking out a window" • Jason Leung - "Colorful confetti falling down with a teal background" • Alisa Anton - "Coffee shop entrance in Leiden" • Jez Timms - "Woman looking out a window" • Levi Guzman - "Orange sunset celebration"