For true professionals, it’s assumed that you never show emotions or engage in cheerful banter in the workplace.
Less than a third of people use humour at work. This is perhaps because the thing we fear most is exposure of our weaknesses; bringing with it the terrifying possibility of very public, professional failure when it happens outside of the safe haven of home.
Yet we know from countless research that having a cheerful disposition is associated with enhanced work performance, satisfaction, health and coping effectiveness, as well as decreased burnout and stress.
Being cheerful is a choice. It has long been understood to influence happiness at work and therefore productivity. The cheerful leader broadcasts confidence and capability; and good organisations instinctively understand this.
In the Royal Navy, it is the captain, invariably, who sets the mood of a vessel; a gloomy captain means a gloomy ship. Cheerfulness allows for urgency and velocity when things are going well, and for mistakes and forgiveness when they are not.’
So, can we all agree that a cheery disposition is, in fact, synonymous with professionalism and ability?
I leave you with my considered and extremely serious journalistic thought: the average child under the age of five laughs or smiles 400 times a day...
That number drops to only 15 times a day by the time we reach 35....
Which begs the question, why do we older folk have all the crow’s feet? :-)