My costumers need me to provide them with what they want a variety of books. With my service they can get affordable books with reasonable prices and be happy with the experience. My costumers can also rent books and videos for classes they could have and get tutoring in anything they need. My service also provides a safe, comfortable, and caring environment to help people with what the want. If there wasn't like mine people will be going to overpriced bookstores and buy book they don't want. also other services won't have opportunities that my service could provide.