Chinese-American Planning Council 2019 Annual report

CPC is a social services organization that creates social change.

With 50 programs and services at 30 sites, and the dedication of more than 700 staff, we served 60,000 people of all ages.

Our vision is to advance and transform communities. Our mission is to promote social and economic empowerment of Chinese American, immigrant, and low-income communities.

Our values state: We are our community. We are committed, inclusive, and responsive. We embrace our community. We are reliable, trusted, and transparent and hold ourselves to the highest quality standards. We empower our community. We inspire leadership, equity, and progress.

Letter from the Board Chair and CEO

Throughout the past year, we continued to implement Advancing Our CommUNITY, our organization-wide strategy to address persistent and emerging needs and to strengthen leadership among our staff and community members.
We tackled immediate human needs, upheld our organizational values, and also amplified the voices and stories of our community members to improve the policies and programs affecting their lives.
In this annual report, we want to profile three community members whose experiences with CPC highlight themes seen in our work every day – meaningful relationships, mutual trust, individual empowerment, and social change.
A single parent, an individual with developmental disabilities, and an immigrant senior share their stories about how CPC made a difference in their lives.
We hope that you celebrate the community members profiled in this report and equally celebrate your support in making these stories possible. Thank you for making a difference in the lives of our community members!
Veronica Tsang, Board Chair, and Wayne Ho, CEO & President


We provide high-quality learning opportunities for all ages—from preschool and after-school enrichment to adult English language classes—because education is lifelong.

1,661 families received free and affordable STEM, arts, and recreational programming at our after-school programs in 11 underserved elementary schools

298 elementary students received intensive reading and literacy supports through our Ready Readers program

562 adult literacy students learned English

300 youth participated in our college success program through individualized counseling, financial aid support, and college readiness workshops

83% of youth attending University of Buffalo's Instant Decision Day were accepted on the spot

We make it easier for individuals and families to access personalized social resources because support is fundamental at every age.

6,785 applicants received enrollment assistance in SNAP

126 emergency home kits distributed to residents of our subsidiary Hong Ning Housing for the Elderly

600 seniors screened for mental health and wellness

205,963 meals and snacks provided through funds from the Child and Adult Care Food Program

3,000 homebound individuals served through our subsidiary Home Attendant Program

100 families supported through counseling and child welfare prevention services

1,253 youth and individuals provided education and linkage to care to improve health outcomes, including some infected or affected by HIV/AIDS

We empower New Yorkers to represent and to advocate for themselves and their communities because their leadership is essential for positive— and lasting—social change. We engage with individuals to plan and develop their career paths because professional success is critical for economic independence.

109 legislative visits to city, state, and federal elected officials were conducted by our community members and staff

2,590 young people worked summer and school-year jobs through the Summer Youth Employment Program and Work, Learn and Grow

32 rallies and press conferences were held to advocate for and advance our communities

112 community members received free workforce training for in-demand sector-based careers

188 seniors with low or no income accessed paid on-the-job training and job placement

2,920 community members participated in a total of 260 activities provided by Project Reach, including anti-discrimination clinics, counseling, and technical assistance

140 community members served by our Career Center received individualized assessments, resume writing, and interview workshops, resulting in a $17.99 average starting hourly wage

We are our community

Lisa is a resident of CPC’s Individualized Residential Alternative (IRA) program, a community residence that provides a safe and healthy living space, communal meals, and services for people with special needs. Lisa has lived here for 23 years.

With comprehensive services, Lisa is empowered through the program to meet people, make friends, and pursue her interests, like going to the movies and hanging out in the mall. She is especially proud of her efforts to stay healthy and lose weight because now she can try on new styles of clothes and shoes.

Lisa Lee is a lifelong New Yorker who is fiercely independent and unshy of letting you know how she feels. Her favorite color is black and she enjoys basketball, playing with paper, and carrying her bottle of cola.

The Individualized Residential Alternative (IRA) program supports six people 24 hours a day, seven days a week in a four-bedroom home in Corona, Queens. Funded by the New York State Office for People with Developmental Disabilities (OPWDD), the IRA program’s goals are to empower people with developmental disabilities to enjoy meaningful relationships with friends, family, and others in their lives; experience personal health and growth; live in the comfort and safety of a home of their choice; and fully participate in their communities. CPC is one of two Asian American organizations that have contracts with OPWDD.

We embrace our community

A story from a mother* who worked with CPC's Asian Family Services.

When I was on the verge of breaking down and was unable to clearly explain my circumstances, CPC staff gave me encouragement and support that allowed me to calm down and helped me communicate with Children's Services. By gradually meeting their requirements, which included completion of classes and counseling, I was able to bring my three children back home even sooner than we had anticipated. When CPC came to visit us, they helped us acquire new and safer furniture, bringing our nearly broken home a new kind of warmth. My children and I, who have no other relatives in the U.S., are grateful beyond words for their help.

Funded by the NYC Administration for Children’s Services, CPC’s Asian Family Services specializes in supporting families through crisis intervention, case management, advocacy, recreational services, referrals to needed community services and parenting skills training so that families are able to avoid placement in the foster care system and are empowered to stay together. [*Stock image used to protect mother's identity]




We empower our community

Judy Chan, a Hong Kong native, moved to New York City 20 years ago to continue her education and start a career in the fashion industry. Then family needs in Hong Kong forced her to retire early and return. After settling family affairs, Judy wished to continue her life in New York. She moved to Flushing and looked for opportunities in her neighborhood. She heard about CPC and was invited to an information session to learn about volunteer and career opportunities.

As part of the federally-supported Senior Community Service Employment Program, which provides part-time, on-the-job training for adults age 55 and older who are unemployed or low-income, Judy was placed at CPC’s Nan Shan Senior Center to provide support, information and assistance to senior members as a greeter, then grew to assist with annual membership renewal, updating photos, and preparing IDs. “Politeness and safety makes everything smoother,” she said. Because of her person-centered approach, Judy was quickly recruited to a permanent position at CPC’s services for families with developmental disabilities as well as seniors through fitness and nutrition education.

“If I didn’t participate in the senior employment program, I wouldn’t know about these social services and how to help my community. I am a part of this community and that is why I want to contribute and help improve things here.”

CPC’s Senior Community Service Employment Program, administered by Senior Service America, Inc. with funding from the U.S. Department of Labor, helped 188 individuals find part-time training at a number of community-based, faith-based, and other public organizations in the last year where many find a career pathway.

Our deepest gratitude

Board Members

Mission Partner


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All photos provided by CPC and its staff with the permission of the subject.