In response to the "TEC Emphasis Week" initiative:
"LOVE IT! GREAT JOB AT BEING INNOVATIVE JESSICA. THANK YOU SO MUCH FOR PUSHING THIS!"
- John Gauger Chief Information Officer, Liberty Univeristy
In response to the marketing & planning of SW PMI Chapter Meetings:
"Jessica, I just wanted to send a big thank you for all you do and have done for our Southwest Virginia Project Management Institute (PMI) Chapter in 2016 and in years past. Your coordination of insuring we have a great meeting location, marketing of our events with the LU community, knowledge of how to get things done and just overall enthusiasm for hosting our events, guarantees that we have successful meetings at Liberty every time."
-Darryl Agee, VP of Program, SW Virginia PMI Board
In response to demonstrating new presentation tools to a residential class:
"YOU INSPIRED MY STUDENTS. IN ONE SECTION 15 STUDENTS DID SOMETHING OTHER THAN POWERPOINT AND IN MY SECOND CLASS 20 STUDENTS TURNED IN A PRESENTATION COMPLETED USING ONE OF THE NEW TOOLS! I THOUGHT IT WAS A GREAT SUCCESS!"
- Cari Smith, Faculty Support Coordinator & Adjunct Instructor, Liberty Univeristy
TEC Emphasis Week
During my time as team lead over the IT Training department I was faced with the challenge of increasing our classroom attendance and ushering more Faculty and Staff to utilize IT products and services available to them. We were offering classes but our overall attendance numbers were low.
To combat this I lead my team in the creation, marketing and implementation of a new event called TEC Emphasis Week . We developed a variety of short learning sessions tailored to the needs of Faculty and Staff. Our goal was to equip and empower Liberty users to use new technologies in their classes and/or departments. We saw great results in the participation of these events and in the general adoption of new technology resources across campus.
- During our first TEC Emphasis Week in the fall of 2015 we offered five days of training with 31 learning sessions. Our total training attendance was 269.
- We offered a 2nd TEC Emphasis Week in the Spring of 2016 with four days of training including 22 learning sessions. Our total training attendance was 175.
- Throughout the Summer and Fall of 2016 we offered additional TEC Emphasis Days. A single day of learning with back to back classes. We offer a total of four TEC Days, taught 20 classes with a total training attendance of 344.
In Summary: The TEC Emphasis Week initiative gave IT a new platform to share and train on new technologies resources as well as gather valuable feedback from users. In one year we offered 73 classes and our total training attendance was 788. Users enjoyed the learning sessions and were excited incorporated the technologies into their daily work lives.
Feedback from Attendees:
"Looking forward to sharing presentations with our online faculty. Excited to use all I learned in these sessions in my work here at Liberty. Thanks for a great day of learning new ways to spice up the everyday work load.
"Classes were fun and extremely helpful!"
"Thank you again, these were wonderful classes and I learned a lot of useful information to help me be a more efficient employee."
IT Services Fair
Lead in the creation and facilitation of the University's largest and most profitable IT marketing event, the IT Services Fair. This was a brand new initiate that was never done before on campus. The goal of the fair was to establish an event that would build awareness around the IT services and products provided to the Liberty community.
Faculty, Staff and Students were able to connect with partnering vendors and IT staff members and to ask questions, see demos, provide feedback and gain broader understanding of IT resources available to them.
The fair included, vendor and IT booths with contests, free food, giveaways, trainings, demos, networking and door prizes. NOTE: We were able to launch this event successfully with a very small budget.
Spring Valley Farm
I currently act as a volunteer at Spring Valley Farm located in Moneta, Virginia. I began volunteering in the spring of 2016 and during this time I have lead efforts in the marketing and promotion of the Farm and it's services. This includes the creation and distribution of marketing items such as newsletters, events, brochures, business cards, social graphics and e-brochures. Additionally, I help with general maintenance and care of the equestrian facility and animals and assist during special events and trails rides.
Samples of projects below:
Big Brothers Big Sisters
I have been a volunteer with the Big Brothers Bigs Sisters organization of Central Virginia for over 5 years. Their goal is "to provide children facing adversity with strong and enduring professionally supported one to one relationships that change their lives for the better". During this time, I have acted as a "Big Sister" and had the joy of building a rewarding relationship with my "Little Sister" through authentic conversation, group sponsored events and fun activities.
I've been actively involved with Brentwood Church for many years from serving on the Connections Team as a greeter, to participating in outreach/missions work, to most recently taking lead role in coordinating a two day woman's conference with over 100 woman in attendance.
I have attended a variety of conferences and workshops in recent years to stay up-to-date on the latest technologies and developments in the Marketing, Training and Higher Education industry. Events attended include:
Experiential Marketing Summit: Using live experience to amplify reach, convert customers and drive sales. Website
Learning Solutions Conference & Expo: The Convergence of Technology & Training. Website
ACCS Conference: Association of Collegiate Computing Services of Virginia. Website
Qualtrics Insight Summit: World’s largest insight summit for customer expierence, market research and employee insights. Website
Lynchburg Area Woman in Technology (LAWIT) Forums: Lynchburg Regional Technology Council. Website
- Microsoft Office Specialist (Office 2003, 2007, 2010)
- CompTIA A+ Certified, Remote Support Technician
- HDI Suport Center Analyst, HelpDesk Inistute
- Certified Pearson VUE Test Administrator