Your Ideas Matter The story of one Idea Portal entry that's now a reality

Since launching the idea portal, we've received over 140 submissions from AI customers. This story describes one of several ideas we have acted on.

What We Consider When Evaluating Submissions

  • How many votes does it have?
  • How much will it help all of our customers, not just the person who requested it?
  • How much development and testing time will it require?
  • Is it a win-win for AI and our customers?

Here's the Story of One Idea That Became a Reality

The Problem

In the past, making mass configuration changes to Bullhorn remote monitoring units wasn't easy because the changes had to be applied unit-by-unit. Imagine the hassle of having to navigate to the configuration page for tens or hundreds of units individually, remember the configuration change you needed to make, and then actually make the change.

The process was a pain, but not only that, it also made errors more likely because you had to remember the exact change that should be applied to each unit.

The Idea

One customer suggested updating Bullhorn Web with an option to apply a configuration template to multiple Bullhorn remote monitors simultaneously. This wasn't the first time we'd considered the problem, but it was the first time we'd been exposed to the idea of solving it with a Bullhorn Web "mass apply" template.

The Development Process

Requirements Gathering

Before we could start developing the mass apply template, our product managers had to create design and engineering requirements for the project. Then they evaluated the requirements with AI development and testing teams to make sure they were clear and feasible. Finally, they scheduled the project work to take place in the next development cycle.

As part of the requirements and design process, we create screen mockups to be sure the feature is easy to use and solves the problem. This is the actual screen mockup for the mass apply templates feature.

Development and Testing

Once our product managers finished the requirements, our quality assurance team created a test plan based on the requirements criteria and evaluated the new feature against that plan. Our QA team also ran what's called a regression test, which tested all functionality in Bullhorn Web to make sure it would continue to work correctly once the new mass apply templates feature was added.

An subset of acceptance criteria used in QA testing for the mass apply templates feature.


After our QA team thoroughly tested the mass apply templates feature and gave the development team the go-ahead to release it to Bullhorn Web, we let customers know about the new feature by announcing it in our newsletter, adding it to our website, and demonstrating it during a webinar.

How to Use the Mass Apply Templates Feature

Here's a quick rundown of how to use the new feature.

Step 1

Choose a Bullhorn remote monitor with a configuration template that you want to apply to multiple units. Then navigate to the admin page for that unit, select "Template" and then select "Create Template."

Here's what you should see after navigating to the admin page for the unit with a template you want to mass apply, selecting "Template" and then selecting "Create Template." Don't forget to give the template a descriptive name so you can find it later!

Step 2

When you're ready to apply the template:

  • Navigate to the All Units page
  • Select the units you'd like to configure using the template
  • Click on the Template Button
  • Select the template you just created or a previously-created template you'd like to apply
  • Click Apply!
Step 2: Select your units and apply the configuration template.

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