Surrounded by crystal-clear waters, nestled on the coast of the Yucatan Peninsula, this all-suite, adults-only resort features 441 suites, more than 43,000 square-feet of pool areas, expansive manicured gardens, eight restaurants, eight bars, a world-class spa and a fitness center. Guests are pampered and indulged, and there is enough entertainment, sightseeing, sports, and recreational opportunities to fill every waking hour.

Room Details

ROOM DETAILS: Junior Suite Pool View King Bed

All suites feature a private and furnished patio or balcony, air-conditioning, ceiling fan, sitting area with sofa, electronic safe deposit box, 32” flat-screen satellite TV with CD/DVD player, direct-dial telephone, complimentary Wi-Fi with Unlimited Connectivity app, private Secrets Box for discreet 24-hour room service, and minibar (stocked with soft drinks, beer and bottled water). Bathroom includes whirlpool for two, rain shower, vanity mirror, hair dryer, iron and ironing board, umbrella and bathrobes and slippers for use during stay.

688-square-foot junior suite offers a pool view and is located on the upper floors of each building.

  • Adjoining Rooms: No
  • Air Conditioning: Yes
  • Bathroom Amenities: Hair dryer, vanity mirror
  • Balcony / Patio: Yes
  • Internet Access: Yes, complimentary with the Unlimited Connectivity app
  • Iron / Ironing Board: Yes
  • Kitchen Facilities: Minibar
  • Non-Smoking Rooms: Yes, all rooms are non-smoking
  • Rollaway Beds: No
  • Safe Deposit Boxes: Yes, complimentary
  • Smoke Alarm / Sprinklers: Yes
  • Telephone: Yes
  • Television / Radio: Yes/Yes 32-inch satellite TV and radio alarm clock
Hotel Details


  • Check-in / Check-out: 3:00 pm / 12:00 noon
  • Concierge: Yes
  • Courtesy Room / Day Room: Yes
  • Elevators: Yes
  • Housekeeping Service: Daily
  • Luggage Check / Storage: Yes
  • Luggage Porter / Bellhop: Yes
  • Number of Floors: 4 floors
  • Other Guest Services: Business center with four computers with Internet, meeting room and photocopier and printer. Laundry services and car rental available as well. Additional fees apply.
Dining & Entertainment


  • World Café - International cuisine with a variety of specialty items, outdoor seating is available. Open for breakfast and lunch. Dress code is casual.
  • El Patio - Mexican á la carte cuisine served in a traditional authentic ambience. Open for dinner only. Dress code is formal.
  • Himitsu - Specializing in a fusion of Pan-Asian served á la carte with three teppanyaki tables and sushi bar available. Open fordinner only. Dress code is formal.
  • Seaside Grill - Á la carte grilled cuisine located in the pool area with an ocean view. Open for lunch and dinner. Dress code iscausal for the day, and casual elegance in the evening.
  • Oceana - Á la carte seafood specialties located under a giant palapa (thatched roof hut) with a beautiful ocean view. Open for lunch and dinner. Dress code is casual elegance.
  • Portofino - Italian á la carte cuisine. Open for dinner only. Dress code is formal.
  • Bordeaux - Á la carte French cuisine accompanied by piano music. Wine cellar with private seating for special occasions (additional fees may apply). Open for dinner only. Dress code is formal.
  • Ratatouille - Mediterranean á la carte cuisine. Open for dinner. Dress code is formal.
  • Barefoot Grill - Snack bar open for lunch.
  • Coco Café - Enjoy premium coffee and snacks throughout the day
  • Room Service - Yes, 24 hours


  • Rendezvous - Lobby bar with a modern feel
  • Manatees Swim-up Bar - Swim-up pool bar located in the main pool
  • Sugar Reef - Bar located next to the pool area
  • Barracuda - Bar located on the white-sand beach
  • Veranda - Bar serving cocktails and light refreshments with live music in the evening
  • Showtime - Bar located in the theater and open during performances
  • Desires - Contemporary music lounge and sports bar which turns into a nightclub with a dance floor and DJ at night.


  • Open-air theater includes a stage for daily shows and events. Also a game lounge equipped with pool tables, ping pong table, darts and a selection of games.


  • Pool: Yes, eight swimming pools and private pool area for Preferred Club guests
  • Whirlpool: Yes, two
  • Beach: Yes. Located directly on the beach.
  • Watersports: Non-motorized watersports including windsurfing, snorkeling, sailing, kayaking, beach volleyball, bicycle center, water aerobics, water polo, Hobie Cats, Euro-Bungee, bocce ball, and ping-pong
  • Spa: Yes, 12,000-square-foot spa featuring Swiss showers, a water circuit, pressure shower, saunas, steam rooms, private showers, and indoor lounge area. Treatments include massages, body treatments, facials, manicures, pedicures and full service beauty salon.
  • Fitness Center: Yes includes 3 treadmills, 4 stationary bikes, 2 spinning bikes, 3 cross trainers, free weights and aerobics area.
  • Golf: No, nearby. Guests have complimentary greens fees to Grand Coral Riviera Maya, designed by Nick Price.
  • Tennis: Yes, one lighted court
  • Shopping: Gift shop, signature shop, jewelry shop, and cigar shop on site


All-Inclusive Features Include:

  • Full breakfast, lunch, dinner, and snacks each day
  • Unlimited natural fruit juices and soft drinks
  • Unlimited international and domestic premium brand alcoholic beverages
  • Seven specialty restaurants and one buffet restaurant
  • Eight bars/lounges
  • 24-hour room service
  • Pool and beach wait service
  • No reservations are required at specialty restaurants
  • No wristbands are required
  • Live nightly entertainment
  • All taxes and gratuities
  • Unlimited Connectivity program offering access to up-to-date daily activity calendars, restaurant menus and dining schedules, hotel maps, international calling features, and ability to request hotel services. App can be downloaded to smart phones and tablets.

Room Service: Yes, 24 hours

In-room Food Options: No

Restaurant Reservations Required: No, with exception of teppanyaki tables at Himitsu

Dining Restrictions or Limitations: No

Dining Surcharges: Yes, on select cuts of meat and lobster

Hotel Services or Amenities NOT Included in the All-Inclusive Program:

  • Spa and salon services
  • Laundry
  • Golf amenities such as the mandatory shared cart and premium tee times
Good to Know


  • Full-service, upscale, 24-hour all-inclusive hotel
  • Includes unlimited international and domestic premium brand alcoholic beverages
  • No wristbands
  • No dining reservations required
  • Offers theme parties, oceanfront bars, and entertainment venues
  • Has pool and beach wait service
  • Features a world-class spa and a wide variety of á la carte specialty restaurants and entertainment
  • More than 43,000 square-feet of swimming pools
  • Enjoy dinner and live entertainment at any of the Secrets, Dreams or Now Resorts in Riviera Maya with the new Dine-around program. Dine-around program provides the opportunity to experience the other resorts dining and entertainment.
  • AAA Four Diamond Award recipient for 5 consecutive years
  • Unlimited Connectivity program offering access to up-to-date daily activity calendars, restaurant menus and dining schedules, hotel maps, international calling features, and ability to request hotel services. App can be downloaded to smart phones and tablets.
  • Great for couples, singles, and honeymooners
  • Reminder - Due to Mexico regulations the hotel will no longer accept payment in U.S. Dollars (USD). All services shall be in Mexican Pesos. When using a credit or debit card at the hotel, the charges will be made in Mexican Pesos. Due to this same regulation, the hotel may no longer be accepting USD cash as a form of payment or executing any money exchange on-site. Guests are required toeither use the ATM or any bank office nearby.


Located on the coast of the Yucatan Peninsula, a mere 15 miles south of Cancun.

Distance from Airport: Cancún International Airport (CUN) - 20 minute drive

Distance from Downtown: Located about 25 minutes from Playa del Carmen and 30 minutes from Cancun

Distance from Attractions:

  • Xcaret (ecological-archeological theme park) – 40 minutes
  • Xel-ha (freshwater lagoons) – 50 minutes

Distance from Beach: Hotel is located on the beach

Local Transportation Options: Taxis

Car Rentals at Hotel: Yes

Parking: Yes, complimentary self-parking

**Memories Forever Travel maintains the most up-to-date information about hotel properties. However, as hotels may change the information about their properties can change at any time without notice, we cannot be held responsible for any omissions or errors in this document.

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Jeanie Michaels • • 320-360-3324

Make memories of a lifetime . . . discover your own paradise.
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Jeanie Michaels

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