WHAT ARE THE BENEFITS OF A BUSINESS USING SOCIAL MEDIA FOR ENGAGEMENT ?
For engagement , businesses use different social media ways . For example , in facebook there are shares , like , comments . In twitter there are mentions and retweets . They engage with people by using them .
When businesses offer one product , people experience it . If it is safe people like it , share it , comment and say it to others . It is helpful for businesses . They can improve their engagement and trust .
Thanks to social media engagement, consumers have a relationship with the business itself. For example, with their favourite brand, restaurant, or company.