Inside IP&O October 2020

A Message from the Executive Vice President & COO

We are now coming to an end of what has been an extraordinarily difficult year at every level. As we came back after the holiday break in January, would anyone have ever imagined where we would be and what we have gone through as we approach Thanksgiving and the coming Holiday Season? Would any one of us have thought that the world as we knew it, personally and professionally, would be turned upside down? Even with a crystal ball, none of us would ever have imagined how 2020 would unfold.

The university has continued to plan and prepare for what the future may hold for us. Many of you continue to be here every day, making sure our spaces are ready and prepared, assuring that our safety and security are in place, and responding to emergencies, both physical and personal. I know firsthand the efforts that you all have put forth, and the pride and dedication you have shown. I can see it on the campuses, I can see it in the interactions I witness, and I can see it in the attitude all of you display every day. I want you to know that I am proud of the work we do, and I am especially proud of all of you.

It is particularly important to me that you remain safe. The reality is that this virus will be here and among us for some time to come. We may soon have a vaccine, we may have some better drugs and treatments, but that will all evolve over time. What we need to do now is to protect ourselves with simple solutions. Practice the three W’s: Wear a face covering, Watch your distance, and Wash your hands, and before you come to work, check your symptoms by using the My Campus Pass. Remember that face coverings are mandatory and we lead by example! It’s important to your families and your friends!

It's up to us!

Navigating a Pandemic

A look at how COVID has forced change upon our Rutgers community.

RUES Preps for emergency backup

On or Off Campus, RUES is Always at the Ready

Rutgers University Emergency Services (RUES) is no stranger to large scale incidents, so when COVID-19 struck in the region, the RUES staff fell back on their training and stepped up to help protect our community during the pandemic. With a multitude of resources, RUES Staff responded to the pandemic both on and off campus.

EMS and Emergency Response staff maintained protection on campus to support the day to day operations of the university. Activating infectious disease protocols, the staff geared up in personal protective equipment and continued performing their duties.

RUES Staff also provides sanitation services for the public safety fleet. Utilizing a specialized surface sanitizer and sprayer system, RUES Staff coordinates monthly with staff from RUPD, Security, and internal units to apply the sanitizer to the interiors of all vehicles in order to maintain a safe and ready public safety fleet.

Concurrent to these services, RUES also provided staff and resources for several off campus incidents.

In the April issue we reported on a nursing home evacuation that five members of the RUES team helped facilitate. It was a 16 hour assignment.

RUES was called upon again on April 7th to assist with the evacuation of a hospital in Queens, NY. Coordinating with state officials, our Medical Ambulance Bus responded with a Lieutenant and two EMTs. Crews stood by at the scene and were ultimately released 3 hours later when it was determined their services would not be needed.

In Edison, a field medical station was set up at the NJ Convention and Exposition Center to accommodate the overflow of patients in area hospitals. On April 10th, RUES was called upon to provide our trailer mounted medical oxygen generation unit at the site. From early April until Memorial Day weekend, RUES continually supported the operation of this asset, working alongside state, county, and local health officials, as well as the US Army.

Throughout the pandemic, Emergency Services continues to respond to medical emergencies at the university and the surrounding community. Of special note are four (4) separate Cardiac Arrest incidents (2/22, 7/16, 7/29 and 7/30) where EMS staff performed flawlessly, utilizing enhanced PPE due to COVID concerns, to treat and transport the patients to the hospital. As a result of the care provided, two of the patients were confirmed to have a return of spontaneous circulation (ROSC) while under the care of our staff. ROSC is defined as the resumption of sustained perfusing cardiac activity associated with significant respiratory effort after cardiac arrest. Signs of ROSC include breathing, coughing, or movement and a palpable pulse or a measurable blood pressure.

Most recently, on August 25, during Governor Phil Murphy’s budget address at Rutgers SHI Stadium, former Governor Jim Florio received medical attention from RUES members, after feeling lightheaded following Murphy’s address. The former Governor is said to be doing fine.

Making us proud…. RUES!

Navigating a Pandemic

Taking Precautions

A recent plexiglass installation on the RBHS Campus are one of many precautions being taken to protect students, faculty, and staff returning to Rutgers.

Navigating a Pandemic

Alumnus Spotlight

Alum Periodontist Reflects on His Education, Practice, and Changes in Protective Equipment

In 1978, when Louis L. Galiano, DMD entered what was then the College of Medicine and Dentistry of New Jersey as a freshman, personal protective equipment, such as gloves and masks were simply not used. “We never wore gloves or masks in dental school. We wore polyester jackets that were not very practical they collected hair and wax and everything else,” he recalled with a laugh.

“It wasn’t until 1984 or 85 when I was doing my periodontal residency that we began using gloves. There were about four or five people in New Jersey diagnosed with HIV, and one had been treated in the periodontal clinic.”

After this, the dental school began issuing two pairs of gloves to the residents. “We were given a pair for the morning and a pair for the afternoon. We would wash our gloves for reuse. There were still no masks,” Dr. Galiano said.

Upon completing his residency in 1985, he had become used to wearing gloves and started wearing gloves every time he saw a patient in his own practice. “It was in my own practice that I started to use universal protections when seeing patients. In addition to the gloves, we eventually started wearing masks, and most recently disposable gowns. State board requirements were changing and disposable gowns became a better solution,” he said.

With the COVID pandemic, the safety and personal protection has entered a new phase for this Rutgers alumnus and most dental and medical offices. “When a patient arrives, we take his/her temperature and take the patient to the treatment room. No one sits in the waiting room anymore. Before we begin treatment, we have our patients rinse with peroxyl which has anti-virus and anti-bacterial properties. We always wiped down the treatment room after each visit, and now we use a different wipe.”

Air purifiers in the corner of each treatment room are equipped with a UV light to help kill germs. “We are trying to be as careful as possible,” Dr. Galiano explained. “We schedule more time between patients, and we ask patients from out of state to postpone appointments for a couple of weeks. We even sent one patient home due to fever.”

While oral bacteria can be very harmful to teeth and gums, viruses seldom cause serious oral problems, Dr. Galiano explained. Bacteria, however, can lead to other health risks and those can lead to a suppressed immune system, leaving a person less able or unable to fight off disease. We often hear about the importance of good dental care and maintaining healthy gums, the science strongly suggests that gum disease can affect one’s overall health. “With what is going on now, it is even more important to stay as healthy as possible, and oral health is linked to overall health,” Dr. Galiano explained. “One of the first studies relating gum disease to overall health showed a correlation between low birth weight babies and maternal gum disease.”

Gum disease has also been linked to increased risk of diabetes and heart disease.

“Plaque is organized bacteria. When it gets into the blood it can lower your immunity. Proper care of your teeth and gums reduces this and frees up your immune system to be doing something else for you,” Dr. Galiano added.

Today, Dr. Galiano’s practice specializes in implants as well as periodontal. “I was drawn to periodontal in my junior year. I liked going to the periodontal clinic. It was very interesting and very scientific.”

When he graduated in 1982, the College of Medicine and Dentistry of New Jersey had, a year prior, become the University of Medicine and Dentistry of New Jersey. In 2012 it became a part of Rutgers. Dr. Galiano worked as a general dentist for a year, and then in 1983 applied for a periodontal residency which he completed in 1985. There were no implants being done at that time. Brånemark Systems, which are the implants used widely today, were brought to the US in 1983 or 84, but only a limited number of practices were allowed to use them. “I was able to get into the second training course in the US. I did my first implant in 1986.” From there, it grew. By the mid-1990s, the implant business grew to about 50 percent of Dr. Galiano’s practice, and today it is 75 percent of his practice. “The titanium used in implants is biocompatible. It works great for the patients.”

Changes are afoot for the field of dentistry and Dr. Galiano has some advice for Rutgers dental students. A lot of dentists are retiring and large conglomerates and hedge funds are buying their practices. “This is happening more so in general dentistry and not so much in the specialized areas like mine. Many of these companies own hundreds of practices. You used to create your own practice and make your own hours. Ultimately our students will be working for someone else; they will be employees. It’s happening very rapidly in dentistry.”

Despite that, Dr. Galiano feel strongly that there will always be a place for the dentist who does right by the patient. “You should never base your decisions about patient care on what the insurance company wants you to do. It should be based on what you see and what you would do for yourself. Young dentists should think about this. The ones who put the patient first will get the reputation as the go-to person. I’ve never been one to let the insurance companies dictate. That’s how I have always run my practice. It has to be best for the patient.”

Hear Dr. Galiano in his own words.

Navigating a Pandemic

Despite Hurdles, ROTC Completes Commissioning

Like many departments at Rutgers University, COVID-19 demanded major changes in order to complete projects, programs, and curriculums. The Reserve Officer Training Corps (ROTC) programs were no different, and the Scarlett Knight Battalion were determined to make sure all of the necessary commissioning requirements would be executed without delay for the senior class.

From August 9th to the 17th, Rutgers Army ROTC, in coordination with Princeton and Seton Hall Army ROTC programs, conducted Operation Agile Leader (OAL). Due to the COVID-19 restrictions across the nation, OAL replaced the usual centrally located Cadet Summer Training (CST) at Fort Knox, KY.

OAL took 16 Rutgers ROTC Seniors and 33 from Princeton and Seton Hall ROTC Programs, through an eight day evaluation consisting of squad tactical exercise (STX) lanes, day and night land navigation, and basic rifle marksmanship. These are essential elements required of all future leaders in the Army and part of the qualification requirements for these cadets to commission after graduation. Cadets were evaluated and required to pass four events: Situational Training Exercise Lanes as Platoon Leader/Platoon Sergeant and squad leader, Day/Night Land Navigation, and Rifle Zero/Qualification on the M4. The amount of planning by the cadre and staff led to the event’s safe and successful execution.

The exercise was supported by nine Rutgers underclassmen cadets, acting in the role of opposition forces (OPFOR), and seven ROTC faculty and staff members. OAL maintained COVID-19 mitigation factors throughout the training, including social distancing where possible, facemask coverings, hand and air sanitizers, and twice daily temperature checks. The operation was a success, with no indications of COVID-19 present. “I am so proud of the tenacity, resiliency, and grit these cadets demonstrated during this exercise,” said Lieutenant Colonel Javier A. Cortez, US Army, Professor of Military Science, Army ROTC, Rutgers.

Lieutenant Colonel Cortez sat down for an IP&O podcast recently. You can hear him in his own words below.

100 Reasons to Celebrate!

On August 11th, The Rutgers University Golf Course celebrated the 100th birthday of Agnes Olsson. Olsson is one of the seven charter members Rutgers Women’s Golf Association (RWGA) 18-hole ladies league, as well as the last surviving member. Accompanied by her son and two daughters, Olsson rode the course in a golf cart decorated with ribbons and streamers, practiced some putting in the short game area, and cheered on her kids as they played the course.

Happy Birthday Agnes!


Future Operators Kudos

Kudos from Gloria Tillery, RBHS Manager of Engineering who oversees the Apprentice Program for future operators, who are hired as assistants to the existing licensed operators for the RBHS cogeneration plant and Stanley S. Bergen building boiler room.

Congratulations to these staff members who passed the state exam and those who have moved on to the next level:

Ayotunde Ale – started 12/4/17 – started our Apprentice Program and is currently holding Red Seal 2nd Class Stationary.
Jose Fuentes – 10/9/17 – started our Apprentice Program and is currently holding Blue Seal 3rd Class Stationary & Third Class Refrigeration.
Michael Muniz – 4/22/19 – started our Apprentice Program and was notified by the Training Center he passed his exam scoring 86.
Multris Brown – 11/11/19 – started our Apprentice Program and is currently awaiting to be tested. Let’s all cheer him on!

Housekeeping Kudos

Kimmy (Wilkins) and Matthew (Strand) – I am writing to commend Terrell Langley. I have been at Rutgers School of Dental Medicine for the past 8 years and have had many encounters with the housekeeping staff. Terrell goes above and beyond every single interaction I have with him. He is always pleasant and has a smile on his face. In short, our entire office respects the work he does. I honestly wish there was something more I could do for him other than write this email.

All best, Dr Scarpa. Nathalie Scarpa-Lota, DMD, Assistant Dean for Clinical Affairs, Office of Clinical Affairs

Faculty and Staff Housing Kudos

Dear Mr. Velez,

I have spent the past academic year as a visiting professor at Rutgers Business School (I took a sabbatical from my regular job at Charles University in Prague, Czech Republic). We lived with my family in Johnson Apartments on Busch Campus. I am writing this e-mail to let you know that I was VERY happy with the professional, fast, and friendly service I was provided by the members of your team I was in contact with, in particular Donna Bishop who handled all the administrative issues, Ken Anthony who heads the maintenance team, and the super friendly maintenance guy Bill (I apologize for not knowing his family name) who has his shop in the building where we stayed, and was always ready to help immediately with any maintenance issues we had. I wish all administrative departments at Rutgers operated as smoothly as yours, in particular payroll and HR, where my experience was much less satisfying (long reaction times, no real effort to speed up the on-boarding process). You have a truly excellent team, everybody in the Faculty and Staff Housing division I was in contact with did everything they could to help me solve any issues I had in the shortest time possible. Thank you very much.

With best regards, Ondrej Cepek, Visiting Professor at RBS

Newark Facilities Kudos


Thank you for your help. The installation is complete.

I would like to mention the Newark Facilities staff that helped me were wonderful. Their names are Arran Crump and Damaso Cortes.

Regards, Anika Phillips, Project Manager