The main place to interact is the Discussion forum, also known as Mentor Portal in this training course. Once you become a mentor, you will have access to Coursera's mentor forum in the course you mentor. This is only accessible to mentors, teaching staff, and instructors. Coursera also hosts weekly video calls/hangouts to allow mentors to get to know each other a little better, meet each other face to face, and ask questions. There is also a community blog where Coursera posts interviews with other community members. There are also several resources, such as a FAQ,Updates & Known Issues forum. where Coursera posts news about new features or platform changes, and updates on any bugs or current problems. You can also find notes on Coursera's hangouts, and a newsletter which is sent out every week.
You can find support at: the mentor portal, the learner help center, the community team at firstname.lastname@example.org, and the suggestions&features requests forum. When posting in the Mentor Portal: Post positively, search and browse for content before posting, use emoji but please limit them to a few per post, and last consider having a professional picture on your profile. This will allow learners to see the face of the person replying. While working with other mentors always allow thread ownership and time for others to answer, and always communicate with other mentors; if you have a lot of time for mentoring, be mindful that others may have more limited times to participate.
Community Code of Conduct