Student Support Services During Remote Learning We're Here to Support and Inform You

Dr. Lennor Johnson discusses student support services and assistance available to students.

A public health crisis, or other emergency situation, affects all members of the Imperial Valley College Community. Understanding the importance of support services during this time, we’ve collected and compiled information about health, food resources, employment, and more. This support services hub is designed to provide a central location for help with various needs arising from the pandemic. Check back frequently as these pages will be updated as additional information becomes available.

General COVID-19 Pre-Screening Form

Arrive early when visiting campus to complete the screening process.

Students shall enter campus using Gate 3 (by old highway 111).

Faculty, staff, and visitors shall enter campus using Gate 2 (on Aten Road).

Stop vehicles by the screening booth while applying social distance and wearing a face mask.

Campus Nurse and/or Campus Safety Officers (CSO) will proceed with screening:

Temperature check

COVID 19 Exposure Screening Questionnaire

Face coverings are required on campus

Wearing a cloth face covering correctly can help prevent the spread of #COVID19 to others. When you go out on essential trips, follow these "dos". If you have a child remember those under age 2 should not wear a face covering.

COVID-19 Testing

If you are experiencing symptoms of COVID-19 and would like to get tested, talk to your local health care provider or visit the Imperial County Public Health Department's website for more information.

Questions or concerns? Please call the Imperial County Public Health Department. (442) 265 - 1444 or their crisis line at 1-800-817-5292.

You can also contact the Crisis Text Line 741741, "COURAGE"

National Suicide Prevention Lifeline, call 1-800-273- TALK(8255)

Wear a Mark

Educational equity, also referred to as "Equity in education", is a measure of achievement, fairness, and opportunity in education.

Student Equity and Achievement

The Student Equity & Achievement Program at IVC serves to remove barriers that prevent academic success and well-being of our most resilient students. We advocate for an equitable chance at academic success for students who identify as LGBTQIA+, Black or African American, Foster Youth, Formerly Incarcerated, Homeless, Housing/Food Insecure, Student Athletes, and Veterans. Tell us below how our team can help.

Monday - Friday, 8:00 a.m. - 5:00 p.m. for information on resources available in the community. 760-483-3728, Student Equity and Achievement.

Imperial Valley Food Bank, Emergency Food Assistance

Monday - Friday, 8:00 a.m. - 4:00 p.m. by appointment only, 760-370-0966.


486 W. Aten Rd, Imperial Ca, 92251

Counseling Services

Have questions on graduation applications, changing your major, educational plan, courses, or advice?

Available via Zoom!

Call 760-355 -6543, to schedule a counseling appointment with your counselor or visit the counseling site for more information.

Technology Support

We understand that as we move and adapt to support academic success remotely, that challenges may arise. It is our goal to maintain continuity in service delivery and ensure you have an accessible, online instructional experience.

If you are in need of WiFi or laptop accessibility, please contact tiffany.tukes@imperial.edu find out the latest distribution date, and to add your name to the list.

Need WiFi or a laptop?

Request for student technology support form

WiFi Available in Parking Lots I & J, (by 2700 bldg) M-F 8:00 a.m. - 7:00 p.m.

Looking for a quiet place to study? Do you need WiFi?

  • Student G# Required
  • Park in every other space (empty space BETWEEN vehicles)
  • Must have facemask available
  • For best reception park near buildings
  • Only park at marked student spaces
  • Only owners of a valid disabled placard may use disabled parking spaces
  • Only members of the same household in each vehicle
  • Occupants MUST remain in vehicles
  • Restrooms and other on-campus services not available
  • College campus safety will monitor the parking lot
  • Student code of conduct and all other parking guidelines are in effect
  • Please do not leave any trash behind
  • No parking permit required
see below

Library, Learning, Tutoring, Canvas, & Zoom Support

Tutoring Services

Don't have access to a computer or prefer over the phone?

  1. Dial the toll free number: 1 (669) 900-6833
  2. Enter the meeting ID followed by the pound (#) sign: 117 971 647#
  3. Press pound (#) again to enter the meeting.
  4. Wait until the host unmutes you and they will ask you for your name and how they can help you.

"Zoom-in" Tutoring

Look at the calendar to see what subject and tutors are available

Regular tutoring appointments will still be held! Please contact us at the studyskillscenter@imperial.edu

Canvas Support


is here to help!

Canvas Support Hotline Available 24/7: 877-893-9853

Having Trouble with Zoom?

Check out Zoom FAQs in both English and Spanish!


Monday-Thursday 9:00 am - 5:00 pm

Join us via Zoom at:

Financial Aid Specialists are available to answer your questions via Zoom

No appointment necessary!

Admissions and Records Virtual Counter

Do you have any questions? Where can I get my transcript? Are you all still open? What's Pass/No Pass?

Ask Admissions and Records Monday through Friday 8:30 AM - 5:00 PM

Your A&R Staff Working Remotely to Support You!

IVC Dreamer's Center

For additional information about California services and programs for immigrants, please visit the Guide for Immigrant Californians, which includes information about jobs, wages, and benefits, and small business and housing supports. Visit www.covid19.ca.gov and click on the Guide for Immigrant Californians tab.

If you would like assistance or have any questions, please contact Yareli Rivera, Director of Student Development and Activities at yareli.rivera@imperial.edu or at 760-355-6509.

Bookstore Textbook Rental Check-ins/ Returns

Q: Can I come to the bookstore to check-in my rental textbooks for this term?

A: Our bookstore is closed. You can ship rentals back to the campus store via a free FedEx return label.

Two ways to get a Rental Return Label:

  1. Wait for the rental reminder email that is sent 14 days before your rental due date. Email is sent again 7 days, 3 days, and the day of your due date. This email contains a link to generate a free return shipping label and packing
  2. Wait for the rental reminder email that is sent 14 days before your rental due date. Email is sent again 7 days, 3 days, and the day of your due date. This email contains a link to generate a free return shipping label and packing

Or you can immediately generate a free return shipping label on bookstore website, in your account:

For more information, please visit the Bookstore FAQs site below

Check out IVC's on-line bookstore in the link below.

Career Center Services

Career Center Services are still available for our students/alumni and can provide resume building and revisions, cover letter guidance, job search assistance and interview preparation.

Contact 760-355-5721 or email at careerservicescenter@imperial.edu

Income Support for College Students

Many students are dealing with emergency needs resulting from the COVID-19 crisis and the consequent economic downturn. The resources below may not offer immediate relief but are nonetheless crucial.

Please click below for income benefits and how to apply. Please note these are resources pooled and the college does not control the provided resources below.

Register to vote now!

Imperial Valley College is participating in the Ballot Bowl! Register to vote, and help

IVC win! @RegisterToVote.ca.gov/?t=s #VoteCalifornia

Make your voice heard this Nov. 3rd