AutoZone Kajia Herbert, Andrea Johnson, Christiana Lamont, Mengyuan Yang
Strategy
Upgrade to the SABA talent management system and launch an employee engagement program.
SABA Software
- Hire, develop, engage, inspire
- Recruiting, performance, succession planning
- Highly scalable platform
Development Planning
- Increase learning and development opportunities
- Managers can track/ measure through SABA Software
Succession Planning
- Opportunities for career development
- Includes incentives
Coaching/Manager Training
- Affirmation for exceptional work, not dwelling on a mistake
- Provide constructive criticism
Implementation
- Introduce SABA at National Sales Meeting
- Trial phase, launch SABA into select locations
- Execute strategy into all stores
Good Fit? Better Off?
- Positive NPV and IRR greater than 1
- It adds profitable value to AutoZone's existing pledge
- Will ultimately increase customer satisfaction
Competitive Advantage
- Less turn-over costs
- Higher employee work efficiency
- Lays foundations for long-term objectives