AutoZone Kajia Herbert, Andrea Johnson, Christiana Lamont, Mengyuan Yang

Strategy

Upgrade to the SABA talent management system and launch an employee engagement program.

SABA Software

  • Hire, develop, engage, inspire
  • Recruiting, performance, succession planning
  • Highly scalable platform
(saba.com)

Development Planning

  • Increase learning and development opportunities
  • Managers can track/ measure through SABA Software

Succession Planning 

  • Opportunities for career development
  • Includes incentives

Coaching/Manager Training 

  • Affirmation for exceptional work, not dwelling on a mistake
  • Provide constructive criticism

Implementation

  • Introduce SABA at National Sales Meeting
  • Trial phase, launch SABA into select locations
  • Execute strategy into all stores

Good Fit? Better Off?

  • Positive NPV and IRR greater than 1
  • It adds profitable value to AutoZone's existing pledge
  • Will ultimately increase customer satisfaction

Competitive Advantage

  • Less turn-over costs
  • Higher employee work efficiency
  • Lays foundations for long-term objectives

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