DIGITAL BANK IN CHINA Observation from COMSUMER DIGITAL Chengdu

Now, more and more digital solutions are introduced to banks in China, to provide customers better experience with more convenient and simple 7*24 service.

TWO SAMPLE SCENARIOS

Snapshot

Select Service

Select Card Type

Accept Terms & Conditions

Scan ID

Fill Profile

Customer can get a new card within 5 mins.

Wealth products can be purchased by self-service with remote instant video consultancy from adviser of the bank.

All these can be done via a VTM(Virtual Teller Machine).

One VTM at CGB bank

Most of banks in China are offering smilar solutions/services to their customers in digital age.

Created By
Digital Consumer Chengdu
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