"UNIFIED TEAMS, SPIRIT, OPEN ENVIRONMENT AND COMMUNICATION."
We opened our doors as a tour site for the 2019 Shingo Conference for Operational Excellence. Conference attendees dispersed throughout our office and spoke to team members about purpose, people, and process. We're proud to report the positive feedback!
- "New team members are already set up to succeed after one week."
- "Well organized work flows and key processes"
- "Strong focus on customers"
- "Leaders are committed on defining the True North strategy."
- "Associate to customer communication is very strong and they feel empowered to solve issues."
- "Team member development is strong"
- "Continuous improvement culture"