Secondary Sources: Look through Ithacan archives and Cornell Daily Sun for previous articles about the local cab companies. Because students are the ones most subject to these violations, student publications would be the most likely to report on them. Go through local newspapers such as the Ithaca Times and the Ithaca Journal.
Primary Sources: Call New York DMV and ask how to access driving records. A possibility may be www.searchsystems.net. Once accessed, go see if any of the taxi companies have driving incidents. Look up the licenses of drivers. Call cab companies and ask to see a completed training form.
Human Sources: Call and set up times to interview companies' managers and drivers. If they cannot release employee information, look up more public records through www.whowhere.com, www.infospace.com, and www.iaf.net. Take a few cab rides and converse with the drivers, who will give you more information about who companies hire to drive and when, and how you may be able to contact more employees. Ask around the IC and Cornell college campuses to see if anyone would be willing to share their cab experiences.