LYNSEY BRENNAN

1961 W Woolbright rd, Boynton Beach, FL 33426 • Home: 561-733-3072 • Cell: 561-735-1490 • Lynseyb1@gmail.com

Professional Summary

Customer Service Representative who achieves high levels of customer satisfaction. Friendly Sales Associate adept at working in diverse retail and customer service environments. Highly motivated sales associate with extensive customer service and sales experience. Organized and efficient receptionist highly skilled in office administration, data

organization, proofreading, database management and word processing. SKILLS Trusted key holder Strong client relations Exceptional communication skills Strategic sales knowledge MS Windows proficient Multi-line phone talent

Creative problem solver Medical terminology knowledge Quick learner Computer literate Customer-oriented

Skills

Creative problem solver Goal-orientedExceptional communication skills Positive and friendlyQuick learner Detail-oriented

Medical terminology knowledge Strong interpersonal skillsStrategic sales knowledge Problem solving strengthMS Windows proficient Trusted key holder

Work History

Sales, 02/2014 to 05/2016

Direct Auto protection – Delray beach

Communicated sales promotions to customers to grow average customer accounts.Managed and recorded all leads from outbound telephone marketingEmphasized product features based on analysis of customers' needs.Maintained friendly and professional customer interactions at all times.Maintained friendly and professional customer interactions at all times.

Sales, 10/2013 to 02/2015

Caribbean cruise line – Boynton Beach

Provided an elevated customer experience to generate a loyal clientèle.Answered product questions with up-to-date knowledge of sales and store promotions.Managed wide variety of customer service and administrative tasks to resolve customer issues quickly andefficiently.Built long-term customer relationships and advised customers on purchases and promotions.Developed reputation as an efficient service provider with high levels of accuracy.

Receptionist, 05/2010 to 09/2014

Salon Sebastian – Boynton Beach, FL

Greeted customers entering the store to ascertain what each customer wanted or needed.Described product to customers and accurately explained details and care of merchandise.Earned management trust by serving as key holder, responsibly opening and closing store.Restocked inventory ever month and reviewed cash operation data to verify proper replenishment.Answered phones by addressing customer inquiries, solving problems and providing new product information.

Sales floor manager, 06/2008 to 06/2010

Blunaulta – Wellington, FL

Counted cash drawers and made bank deposits.Reordered inventory when it dropped below predetermined levels.Examined merchandise to verify that it was correctly priced and displayed.Answered questions regarding the store and its merchandise.Helped customers with questions, problems and complaints in person and via telephone.

Organized racks and shelves to maintain the visual appeal of the store.Developed positive customer relationships through friendly greetings and excellent service.Key Holder/ Opened and closed store.Consistently hit and exceeded sales goals.

Cashier, 02/2006 to 07/2008

Dillard's – Boynton Beach, FL

Greeted customers in a timely fashion while quickly determining their needs.Recommended merchandise to customers based on their needs and preferences.

Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and securitypractices.Responded to customer questions and requests in a prompt and efficient manner.Contacted other store locations to determine merchandise availability.Engaged with customers in a sincere and friendly manner.Completed all cleaning, stocking and organizing tasks in assigned sales area.Consistently hit and exceeded sales goals.

Education

High School Diploma: 2003

Trinity Christian Academy - Boynton Beach, FL

Associate of Arts: Business, 2006

Palm Beach State College - Lake Worth, FLBusiness

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