TERMS AND CONDITIONS
Reservations & Payments: Online sign up must be accompanied by a deposit in the amount of $500.00 USD per person mailed by check to Project Por Amor by June 1, 2018. Final Payment is due no later than 60 days before departure. Any pre- and post- trip arrangements not finalized by 60 days before travel, may result in an additional service fee. It is our policy to hold travel documents until full payment is received.
Cancellations/Refunds: For land arrangements, written cancellation received by Project Por Amor by June 1st, 2018 will result in a full refund less an administrative fee of $200 per person. In the event of later cancellation by the participant, NO REFUND will be made. NO REFUND will be made for any part of this program in which you choose not to participate. The right is reserved to cancel this program at any time prior to departure if it is deemed necessary, or if registration numbers prove insufficient and a full refund will be made to those persons registered at the time.
Escrow Protection: Project Por Amor will deposit all of your payments directly into our separate client account. This means that such funds will be maintained separate and apart from our operating funds until approximately 60 days prior to departure when we are required to pay our TSP the costs of your trip.
Airfare: Certain airfares to and from Cuba carry restrictions and penalties, to be advised at the time of booking: full refunds will be made for refundable airfare provided by the airline. (A ticket processing fee applies for all airline reservations.) Project Por Amor is NOT responsible for any non-refundable airfares. Baggage fees vary.
Included: All services as detailed in this proposal.
Not Included: Passport fees, baggage fees, items of a personal nature, such as valet/laundry, phone/fax/Internet communications; items not on the regular menus, expenses of hotels, meals, guides, buses, cars, railroads, boats, etc. for sightseeing not included in the itinerary; trip insurance; any other items not specifically included; after-tour gratuities to guide and motor coach driver.
Cuban Visas: Fee for the Cuban Visa is included in the trip fee. We will assist you in obtaining your visa and they will be provided by the Air Company or directly at Customs in the Cuban Airport.
Insurance Information and Medical Evacuation: Health insurance in Cuba is provided as part of the program cost through the Cuban visitor’s health insurance agency Asistur. We also encourage each participant to purchase Trip Interruption/Cancellation insurance with a third-party provider such as Allianz or Travel Guard. Please note that it is only possible to purchase trip insurance within two weeks of paying your deposit.
Responsibility: In all matters related to the making of arrangements for hotel accommodations, required program activities, sightseeing tours and services provided incident there to, entertainment and transportation by air, railroad, motor coach, boat, automobile, taxi, etc. Project Por Amor, LLC (“PPA”) will act only in the capacity of an agent for any of the travel services with regard to carriers, hotels, suppliers and all other related services. Because of our status as agents, and because we maintain no control over the personnel, equipment, or operations of these travel service providers, we can assume no responsibility for and cannot be held liable for any personal injury, property/luggage damage or other loss, accident, delay, inconvenience or irregularity which may be occasioned either by reason of (1) any wrongful or negligent actions or omissions on the part of the suppliers, (2) any wrongful, negligent or unauthorized acts or omissions on the part of any employee of any of these suppliers, (3) any defect in or failure of any vehicle, equipment, or instrumentality owned, operated, or otherwise used by any of these suppliers, or (4) any wrongful or negligent actions or omissions on the part of any party not under the control direct or otherwise of PPA. Group members assume responsibility for their physical abilities to travel. PPA and their agents reserve the right to decline to accept or retain any persons as a member of the trip any time before departure or during the trip should said person’s health or physical condition or general deportment impede the operation of the program, in which case no refund will be given. The above disclaimers are similarly claimed by any sponsor of the trip, if applicable. The trip prices mentioned in this document are based on tariffs and costs in effect at the time of printing and are subject to increase without notice should there be any upward revision in such tariffs or costs before departure. In the event that it becomes necessary or advisable for any reason whatsoever to alter the itinerary or arrangements such alternations may be made. Additional expenses, if any, will be borne by the travelers. The price includes the operator’s compensation for service, supervision, operation, promotion, and profit. Airlines, railroads, and vessels concerned are not to be held responsible for any act, omission, or event during the time passengers are not on board their planes or conveyances.
Responsibility to Abide by License Program: Travel to Cuba is licensed by US Treasury Department’s Office of Foreign Assets Control through Cuban Assets Control Regulations. 34 C.F.R. Part 515 (the “Regulations”). Each American Citizen or Resident is individually responsible to comply with the license program. It is the intention of PPA to ensure that the licensed program is followed and all participants abide by the official program. Your acceptance of the responsibilities related to this program are signaled by paying for your travel transaction. All travelers must retain records of this trip for five years after returning to the U.S.
Bed & Breakfast Substitution: Cuba is currently undergoing an unprecedented expansion of demand on its tourism facilities and we have experienced very last-minute substitution bed & breakfasts. Although we cannot categorically assure that every bed & breakfast previously confirmed will be available at check-in time, we will work diligently to keep the accommodations selections intact and/or assure that any substitutes will be in the same category.
Room Occupancy: PPA will make every effort to accommodate your single or double room or suite request. However, room occupancy is based on availability and you will be charged for the actual room arrangement you get during the actual trip to Cuba.
Room Conditions: PPA will work to make every effort to ensure that your room is acceptable by US Standards. However, travelers must understand that all casas are unique and there will be many small differences between every room.
Optional Activities: Optional activities furnished by independent suppliers not affiliated with PPA carry with them various inherent risks that can cause serious personal injury. Although precautions are taken by suppliers to guard against such dangers, your safety cannot be guaranteed. Should you elect to participate in such activities while on this program, you must understand that participation will be at your own risk. PPA assumes no liability for your safety.
Acts of God and Like: PPA is not liable for acts of God, fire, acts of governments or other authorities, wars, civil disturbances, riots, terrorist acts, strikes, thefts, pilferage, epidemics, quarantines, dangers incident to sea, land and air travel and other similar acts or incidents beyond its ability to control.
Compliance with United States and Cuban Laws: By paying the deposit for this trip the participant warrants that he or she has read and understood the United States Treasury Department’s travel restrictions for Cuba which can be found in www.treasury.gov/OFAC By paying their deposit and other invoices for this trip the participant certifies that they will fully participate in the full-time activities pursuant to the license requirements as listed in the program itinerary. Participant also certifies that he/she will abide with all applicable laws for foreign visitors in the Republic of Cuba. Failure to comply with US and Cuban law will result in immediate expulsion from the program.
Cuban American Participants: Acknowledge that their Cuban visa, passport and any other required documents are in place and up to date.
Traveler’s Representations: Acceptance of the Confirmation/Invoice covering this trip and payment thereof certifies that you have not recently been treated for, nor are you aware of any physical or other condition or disability that would create a hazard to yourself or other members of this tour, and is also an acceptance of the trip conditions applicable to the trip ad that you have read and understand those conditions.