FleetPeak™ keep your radio gear in tip-top condition

FleetPeak™ Delivers Unmatched Communications Reliability through Preventative Maintenance

Silke Communications is known for its consultative approach and quality equipment. When combined with our rock-solid digital two-way radio network, and our FleetPeak™ maintenance program, our customers experience the lowest downtimes in the business. FleetPeak™ makes it easy and affordable to keep your radio gear in tip-top condition.

The benefits of a preventative maintenance program are heavily documented for all categories of equipment. We consider communications equipment no exception. And as you know, if your communications equipment isn’t performing at its peak, everything — including revenue — suffers.

Our FleetPeak™ maintenance program offers:

  • Predictability for your budgeting
  • Improved equipment performance and lifespan
  • Reliability in safety-related situations
  • Regular updates to software/firmware
  • Access to technology advancements

Our customers use their gear in varied settings, and that means their maintenance needs vary too. Heavy users operating in harsh conditions need more frequent service, whereas those using radios for back-up situations need less. Our program takes that into account and lets you select from three service levels and then select the frequency of maintenance. All FleetPeak™ programs include an intense annual audit and adjustment. We outline your options below, but recommend that you consult with us about what level best suits your particular situation.

FleetPeak™ Basic

√ Annual Audit + Related Adjustments

√ Includes Travel Time

√ Includes All Labor

FleetPeak™ Plus

√ Annual Audit + Related Adjustments

√ Includes Travel Time

√ Includes All Labor

√ Covers Antenna Replacement Parts

√ Covers Power System Parts

√ Covers Belt Clips and Other Small Parts

√ Battery Analysis

√ Battery Replacement if recommended

FleetPeak™ Pro

√ Annual Audit + Related Adjustments

√ Includes Travel Time

√ Includes All Labor

√ Covers Antenna Replacement Parts

√ Covers Power System Parts

√ Covers Belt Clips and Other Small Parts

√ Battery Analysis

√ Battery Replacement if recommended

√ Repair of Normal “Wear and Tear”

√ Customer Spares During Repairs

When we switched over to Silke and the equipment they suggested for our organization, we experienced immediate improvements. Our gear gets heavy use and not everyone is great about caring for their radio, so we added a maintenance contract. Silke comes out once a month and checks cases, latches, antennas, batteries and settings. The only downtime we experience now is human error – people losing gear and so on. When that happens, our tech is right on it and helping out with replacements. They go over and above every time. We appreciate every aspect of the maintenance program. It pays for itself in reduced hassle and lost time.”

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