Welcome to 2017! Before we get too far ahead of ourselves: congratulations on a fantastic finish to 2016! I hope everyone had a chance to get at least a bit of time off to celebrate the holiday season with friends, family and loved ones.
With the books now closed and results in, I’m sure you're as proud as I am of the FIERCE performance and momentum we built in the business coming out of Q3 and all through Q4. With an unprecedented series of headwinds facing the Canadian business – from continued foreign exchange pressures ($24MM in cost coming into the P&L!) to a rejuvenated (and spendy!) competitor printing money to gain support, to overcoming several quality hits, all while merging two businesses and implementing a whole new suite of systems and processes – it truly was a tale of two halves, and I want to thank each and every one of you for never giving up, and doing everything you could (and more!) to make our year.
Each and every function in Core Services and Pet played a key role in delivering on our commitments, and finishing our year so strong. And you did it while keeping an eye on the Fast Start we needed for 2017! This is yet another shining moment for the Canadian Pet business and Core Services group. I’m proud to be in your midst and part of your team!