Who is Ronco?

"Ronco is an end-to-end communications service provider focused on delivering powerful solutions that enable us to extend the human connection through technology."

SINCE 1965, Ronco has been a privately held and operated, integrator of innovative products and services in the communication industry. Headquartered in Buffalo, New York- Ronco has 15 offices spanning the Eastern US. Each location provides roughly a 75 mile support radius that ensures timeliness and effectiveness.

Our commitment to providing superior service and sales support is our core mission. We are a fully staffed technical and sales organization with an extensive inventory of in-stock service equipment to support our customers. Our certified staff is backed by our Network Operations Center that operates 24x7x365, making your service our priority.

What sets us apart?

Guaranteed Customer Satisfaction

We pride ourselves on our commitment to customers. We do not outsource our responsibilities for the purpose of maintaining the highest quality of service. Our technical support line is offered 24x7x365 with on site availability; allowing us to respond to critical outages as they occur. For service requests, we offer online ticket submission options.

A Company You Can Trust

We support some of the most mission critical facilities in society today; hospitals, defense facilities, school districts, 911 and other emergency services. With over half a century of award winning service under our belts, we understand the value of communication technology and how imperative it is to business continuity.

Extensive Experience in Voice Communications

As a privately held company with 50+ years of work in telecommunications, Ronco's proven track record stands strong. Our local commitment continues to set us apart from other businesses. With a 99.4% average CSAT score, we continue to make customer satisfaction the core of everything we do.

Certifications:

WHAT WE DO

COLLABORATION

Unified Communications • Conferencing

Mobility • Contact Center

Messaging • PBX • Telephony

Communications Servers • VoIP

NETWORK

LAN/WAN • Optical Ethernet • Wireless • APs

Secure Network Access • Cabling

Load Balancers • Network Carrier Services

Converged Networks

CLOUD

Hosted VoIP • Web Conferencing • SaaS

IVRaaS • UCaaS • CCaaS

Cloud Managed Switches • Controllerless WiFi

Best in class: solutions, partners & offerings

Professional Services

End-to-end services ensure seamless project integrations by utilizing our team of experts. Saving you time and creating maximum efficiency with project deployment. Let our experience simplify the process from assessment services to project design all the way through end user training, and beyond.

Managed Services

The award winning Network Operations Center (NOC) is available 24x7x365. Our NOC offers system monitoring with elite, highly customized software. All monitoring is backed by industry certified experts that preform onsite & remote remediation, custom SLAs, and helpdesk support- support designed to exceed your expectations.

Contingent Workforce

Supplement your existing IT team with our telecom experts. We understand that communications infrastructure management can be daunting and sometimes you just need an extra set of qualified hands- that's where we come into play.

Financing Options

Companies of all sizes can benefit from the financial flexibility that financing offers. Invest today and pay as you go to enhance your critical communications infrastructure.

Partners

Testimonials

"Ronco is big enough to have the capabilities to do whatever the customer needs, but the staff is involved enough that they take the time to make sure the deployment meets the needs of the customer." - Jeffery Crimsons, Chief Technology & Security Officer
"We needed a partner that understood our business today and how it would grow over the next 5 years, and we needed a company that would be able to react, and move quickly when our business demands changed." - Dennis J. Coval, Director of IT Services
"I have always been extremely satisfied with Ronco’s service. I am excited to continue services with Ronco!" - Mike Mckeick, Telecom Analyst
"We absolutely love you! If we have a problem, all we do is pick up the phone and know you'll provide fast service. It's awesome, you guys rock!" - Shannon Vogt, Admissions Counselor
"The team is very responsive and helpful, I love working with them" - Leslie Tuttle, IS Admin & Planning, Telecom Manager

Report Abuse

If you feel that this video content violates the Adobe Terms of Use, you may report this content by filling out this quick form.

To report a Copyright Violation, please follow Section 17 in the Terms of Use.