Arlene's FY17 AIP OBJECTIVES Customer & Employee Experience > Global Operations > Global Mobility > Arlene Batten

CEE: Partner with the business to drive improved customer experiences across products, services, and offerings
  • Take ownership of the relocation aspect of the intern program
  • Support ERC during the I-9 Reverification handoff to Fragomen
CEE: Lead Global Diversity & Inclusion Strategy
  • Drive and improve J-1 internship visa program in partnership with our vendor partner Cultural Vistas and University Talent to enhance the employee experience and bring culturally diverse top talent to the organization
CEE: Increase operational effectiveness & self-service which contributes to global scale
  • Manage case and file transition from prior US immigration counsel (LBBS) to current counsel (Fragomen)
  • Move to electronic posting of LCAs and DOL notices to reduce paperwork and eliminate most physical postings of government notices in Adobe US offices
  • Improve overall PERM process to reduce processing time, paperwork, and costs and to improve employee/manager experience
  • Review and document US immigration policies
  • Move all PAFs to electronic storage and establish an audit process
  • Review and update current GM intranet content
Arlene's FY17 Q1 Accomplishments

Conducted 60 immigration assessments; initiated 50+ NCG relocations; managed 14 J-1 visa processes; filed 8 PERM applications; prepared 36 US invitation letters

Took ownership of the J-1 Visa Program and relationship with Cultural Vistas and redesigned the process, improving overall experience for interns and managers.

Provided Global Immigration coverage for 2 weeks while Radhika went on a much deserved PTO.

As a team, we performed a US immigration counsel RFP and selected Fragomen as our new US immigration counsel.

To be continued.........


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