Arizona Unemployment Insurance Tax NEWSLETTER fourth Quarter 2020

To support employers during the COVID-19 pandemic, the Unemployment Insurance (UI) Tax office is now providing virtual office services until further notice.

Contact us by phone or email for virtual assistance:

Have you ever wondered how you can lower your UI Tax Rate?

Consider making a Voluntary Payment!

The 2021 annual Tax Rate Notices will be mailed on December 30, 2020. Along with the factors used to compute your UI rate is the amount you can pay to “buy-down” your tax rate. Before making the voluntary payment you should determine if there will be any savings because once submitted, the voluntary payment is not refundable. Included with the rate notice is a worksheet to help you to determine your potential savings. It is important to read the rate notice carefully and follow the instructions on the worksheet to determine whether or not making a voluntary payment would be beneficial. Voluntary payments are used to reduce the UI rate only and are not in lieu of any other taxes due. Please note that this program is not available to all employers. If you do not qualify for the "New Employer" rate of 2.00%, or if your rate is at the lowest rate possible, you do not meet the requirements and may not make a voluntary payment.

Voluntary payments must be postmarked or paid online no later than February 28, 2021.

Returning to work - Guidance for employers and employees

As Arizona begins to re-energize our economy and more Arizonans return to work, public health remains at the forefront of everything we do. Many employers and employees may have questions about how resuming operations may affect UI benefits click the button below for more information.

Unemployment Fraud

Individuals who suspect UI fraud or believe they may have been a victim of identity theft and had their information used to file a fraudulent claim should file a report with DES at https://fraudreferralexternal.azdes.gov/.

Shared Work Program

DES has revised the Shared Work Program to support employers facing labor cuts because of the COVID-19 pandemic to provide maximum flexibility for expedited economic recovery. The program provides an alternative for employers faced with a reduction in force that allows an employer to divide available work or hours among a specified group of affected employees in lieu of a layoff. The program allows the employees to receive a portion of UI benefits while working reduced hours.


Stay up to date with pandemic-related resources and other unemployment tax news on our website.

The Arizona Commerce Authority has gathered resources to support businesses and employees as they help combat the spread of COVID-19. This site will be updated regularly as new information becomes available.

The IRS has announced a new employee retention credit available for many businesses financially impacted by COVID-19.

Tax and Wage Reports

Tax and Wage Reports (UC-018) must be filed with the department, by the end of the month following the end of the quarter.

  • 1st Quarter (January - March) Due by 4/30
  • 2nd Quarter (April - June) Due by 7/31
  • 3rd Quarter (July - September) Due by 10/31
  • 4th Quarter (October- December) Due 1/31

Wage Reporting

All wages paid must be reported for the quarter in which they were paid.

  • Taxable Wages = $7,000 per employee per calendar year
  • Gross Wages = Total wages paid to each employee
  • Excess Wages = Gross Wages – Taxable Wages


File your Quarterly Tax and Wage Report online at www.azuitax.gov

The online Tax and Wage System (TWS) allows employers with up to 34,000 employees to:

  • File a Quarterly Tax and Wage Report
  • Make a Payment (ACH Debit)
  • Report Address and Business Changes
  • View / Print copies of Quarterly Filings previously filed via the internet

AZURE is a bulk file upload server to server process that uses a Secure File Transfer Protocol (SFTP).

  • Electronically transmit up to 5,000 Tax and Wage Reports per file
  • Make a Payment (ACH Credit)
  • Receive Electronic Acknowledgment

The Internet Response Module for Employers (IRME) allows employers to respond to Wage Audit Notices electronically. Prompt response to these notices reduces improper payments, decreasing charges to your UI account to stabilize future tax rates.

IRME - WageAuditUnit@azdes.gov or (602) 364-4300

The UI State Information Data Exchange System (SIDES) is a free service that employers can use to respond electronically to Notice to Employer (form UB-110) requests for separation information regarding former employees. Use SIDES E-Response to reduce mailing costs, increase response timeliness, decrease overpayments and provide accurate and complete information initially to reduce requests for additional information.

SIDES E-Response - UIAClientAdvocate@azdes.gov

Let’s Work Together!

ARIZONA@WORK wants to help you Return Stronger by matching your open positions to a qualified job seeker at no cost to you! Contact us today at DERSAZEmployer@azdes.gov for recruitment assistance. Available services include virtual job fairs, assistance with job postings on Arizona Job Connection, and providing qualified matches with our advanced search process.

Click the video below to learn more about how ARIZONA@WORK can help your business Return Stronger.

  • For assistance with posting job openings and recruitment assistance, please email dersazemployers@azdes.gov
  • Learn how your business can create a Registered Apprenticeship program by visiting www.azapprenticeship.com.
  • For Vocational Rehabilitation Services, or to hire individuals with disabilities, please email TStump@azdes.gov.


For general UI Tax Questions and Information, please visit www.azuitax.gov or call (602) 771-6606

For general UI Benefits Questions and Information, please visit www.azui.com or call (602) 364-2722 or (877) 600-2722


We are always striving to improve our service and relationships with employers. Please let us know how we’re doing by completing our survey by clicking on the button below