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Testimonials Simplex Swimming Pools

Having no previous experience running a …

Having no previous experience running a swimming pool it was a huge relief to meet Gareth and his team! He set me at ease straight away and whether exploring maintenance or replacing a broken pump they always look for a solution at a reasonable cost. No trying to persuade you into work or equipment that is unnecessary or expensive! Alway at the end of the phone for advice and support and keeps you informed at every stage.I have no hesitation in recommending Simplex pools as a reliable and trustworthy company.
Fiona - 2/2/2018 Reference number: 809 Source: Manual Invitation

Great Communication

Ordered some spare parts to be sent out to Spain, reasonable postage costs and great communication!!
Mr Phil Oliver - 18/1/2018 Reference number: 933 Source: Manual Invitation

Expert Advice and service excellence

Gareth and his team solved a huge problem for me when a previous builder was unable to even half finish the job. My pool and spa have been completed to a high standard and everything works as it should. I can utterly recommend Simplex Pools for large and small jobs - they will not let you down.
Bob - 16/1/2018 Reference number: 720 Source: Manual Invitation

Really great company great advise and …

Really great company great advise and won’t overcharge. Really please with my pool robot and the advise given
ms - 16/1/2018 Reference number: 687 Source: Manual Invitation

Had a not straightforward try out …

Had a not straightforward try out request of one of their machines with a view to purchase. They were most helpful and accommodating and the machine did what it said on the tin. will be purchasing one.
Jerry - 14/1/2018 Reference number: 950 Source: Manual Invitation

Gareth has a great wealth of knowledge …

Gareth has a great wealth of knowledge and experience he put you at ease straight away, and advises you wisely. When you’re spending this sort of money you need to have confidence in the company ,which I totally have and will always recommend
Angela Collingwood - 12/1/2018 Reference number: 682 Source: Manual Invitation

Simply the best

Wonderful staff, very experienced in the business and knowledgable about the product. Fast, efficient service with close attention to customer requirements. I felt at the centre of the decision making from the beginning. The end result was exactly what I wanted and how I wanted it.
Mrs Taylor - 12/1/2018 Reference number: 1376 Source: Manual Invitation

Excellent family company.

They had the parts we needed. Excellent service, Highly recommend.
Anne Smith - 11/1/2018 Reference number: 761 Source: Manual Invitation

Excellent service from Michelle and …

Excellent service from Michelle and product arrived in good shape. Slight hiccup with courier service in Sicily but beyond Simplex's control. All use again.
Greg - 11/1/2018 Reference number: 834 Source: Manual Invitation

Intex Pure Spa with starter kit

From start to finish the communication from the helpful, polite staff at simplex has been amazing, I couldn't fault them but you don't want to hear about that! you want to hear about my amazing new hot tub. Set up was a breeze using the supplied hose connected to the pump to inflate the tub and the lid while using the handy gauge to check I didn't over inflate it. Then came the part I was most dubious about filling it up 800 litres of water! (I could see the water bill rocketing) but as I sat there waiting for the water to reach the min line I did a little maths and it turns out it cost me just £1.55 to fill the tub BARGAIN! After reaching the line I turned it on at 6:30 pm Friday evening put the lid on, set the temperature and left it to it. Much to my surprise it was up to 38°C by 2:00 pm on the Saturday :-) so then came the dreaded chemicals but again following the supplied instructions and using the test sticks along with my trusty teaspoon it was a breeze I had the colours matching the optimum levels within 30 minutes and we was ready to go. Cue a few hours later, kids in bed me in my trusty speedo's!! (trying to convince the wife to go out in the cold in nothing but her swimwear!!) I braved the cold, unlocked the lid (yes all the buckles lock with the supplied key to keep the little ones safe) and jumped straight in... HEAVEN it was so warm and comfortable it was just amazing then we turned on the bubbles and I got to say it rivals any spa I've been in before, before we knew it we had been in there relaxing for an hour and a half and the temperature had only dropped to 37°C! we loved every second and use it most nights now! After running this spa for a couple of weeks now I love it, the ease of use, the build quality and its really quiet on tick over, just adds up to a great experience I wouldn't give it up for all the tea in china! Maintenance is simple just topping up the chemical levels as needed and changing the filter as required which takes 2 seconds, water changes are simple with the supplied connections allowing you to empty the tub via a hose. The only thing I changed is I use bromine instead of chlorine as its a little nicer and less smelly!! I also turn it down to 30°C once we finish and then turn it back up around lunch time if we fancy an evening dip. If your looking for a hot tub then look no further I recommended the Intex pure spa it blows all the others out the water and with the excellent service from the guys at simplex you couldn't wish for more.
Matthew Harlow - 29/3/2017 Reference number: Source: Organic

Sorted out the problem that i had very …

Sorted out the problem that i had very efficient.
C/o Stan - 11/1/2018 Reference number: 834 Source: Manual Invitation

Great service

Great service
Lloyd - 11/1/2018 Reference number: 841 Source: Manual Invitation

could not have been more helpful and…

could not have been more helpful and pleasant
David Carter - 27/4/2018 Reference number: Source: Automatic Invitation

Refurbished above ground swimming pool.

Excellent and efficient service, the pool looks like new. We would thoroughly recommend and certainly use them again.
@ Verified By Email - Customer in Portsmouth ( 1 ) 19 April 2018

Found and repair leak.

Found the leak in around 10 mins and gave the solution and repaired in a very efficient manner. Very surprising experience, given my prior interaction with so called experts! I would have no hesitation in recommending this company.
@ Verified By Email - Customer in Portsmouth ( 1 ) 28 July 2017

Ongoing leak in swimming pool.

We have had an ongoing problem with a leaking pool. Having tried serveral other companies unsuccessfully we were recommended Gareth, who told me he liked a challenge. At the moment we have a non leaking pool so i cant speak highly enough of his company. At all times, pleasant, courteous and kept us in the picture with what was going on. Will use them in preference to others from now on.
@ Verified By Email - Customer in Guildford ( 1 ) 3 July 2017

Supply of replacement multi port valve to fit a ten year old filter that the original installer said was no longer available.

Supply only but Michelle went out of her way to liaise with her suppliers to locate a suitable replacement. In fact she exceeded our expectations by managing to find an exact replacement to fit and old filter so we will not have to alter any of the existing pipe work when fitting it. Excellent helpful service and based on my experience i would definitely recommend Simplex Swimming Pools Limited.
@ Verified By Email - Customer in Grantham ( 1 ) 21 April 2017

I contacted them online for advice. Very prompt and efficient help.

Katie the office assistant was most helpful and efficient and Gareth supplied O rings without charge Wouldn't hesitate to recommend for advice and assistance. Can't comment on work done as no work involved.
@ Verified by SMS - Customer in Ormskirk ( 1 ) 7 February 2017

Pool clean / paint new pump heater etc.

Impressive, over the moon with the way they gave me so much confidence in them, the pool looks absolutely great i am now so proud of it. Can not thank them enough for all the attention to detail.
@ Verified By Email - Customer in Fareham ( 1 ) 19 January 2017

Works to plant room

Clear, courteous and supportive. Very knowledgeable and competent.
@ Verified By Email - Customer in Southsea ( 1 ) 30 December 2016

Acid cleaning of baptistery pool.

Friendly service.
@ Verified by Telephone - Customer in Fareham ( 1 ) 10 November 2016

Fitted and connected air source heater for swimming pool.

All work was carried out in a timely manner and they left the site clean and tidy plus they assisted removing the old gas heater.
@ Verified By Email - Customer in Ashford ( 1 ) 21 September 2016

Relined pool.

Totally professional in every way. Couldn't fault them in anything, would thoroughly recommend them.
@ Verified by SMS - Customer in Havant ( 1 ) 25 July 2016

Replaced pool filters

Really happy with them. I would highly recommend them.
@ Verified by Telephone - Customer in Havant ( 1 ) 18 April 2016

Gareth has a great wealth of knowledge …

Gareth has a great wealth of knowledge and experience he put you at ease straight away, and advises you wisely. When you’re spending this sort of money you need to have confidence in the company ,which I totally have and will always recommend
Angela Collingwood - 12/1/2018 Reference number: 682 Source: Manual Invitation

Work on our swimming pool

I think they were great. Will always look at the best deal for the individual and always turn up on time.
@ Verified by Telephone - Customer in Andover ( 1 ) 21 January 2016

Tiled new basement pool, installed and configured plant room and installed automated pool cover.

Very professional from start to finish. Very pleased with the finish of everything.
@ Verified by Email - Customer in Reigate ( 1 ) 30 November 2015

Installation of new filter, pump and pool heater.

I was very pleased with the service and a nice guy to deal with.
@ Verified by Telephone- Customer in Winchester ( 1 ) 17 September 2015

New Pool Pump and Swimjet

I was unhappy with our currently pool maintenance people so i contacted Gareth after speaking to one of his well informed collegues on line. I had a green pool and i needed a pump replaced and a new SwimJet installed. Gareth came over within days and soon the pool was back to sparkling blue and a new pump and SwimJet ordered at a cheaper price than i had been quoted before. He then came back and installed both with no fuss or extra hudden costs. I have since used his advice over the phone when various things have gone wrong - he has a wealth of experience in all thing pool!!!
@ Verified by Email - Customer in Andover ( 1 ) 20 July 2015

Renewed swimming pool liner and new cover

Did a great job.
@ Verified by Telephone - Customer in Littlehampton ( 1 ) 29 May 2015

Installed new liner, heating system, cover and light for swimming pool and general maintenance.

Very happy with the work and would recommend them.
@ Verified by Telephone - Customer in Portsmouth ( 1 ) 17 September 2015

Credits:

Created with images by Cia Gould - "untitled image" • Ashley Whitlatch - "Swan in the desert" • Angello Lopez - "Reading at the poolside" • tookapic - "swimming children pool boys water happy fun" • Jernej Graj - "Floating" • adrit1 - "kid swim pool underwater pool pool pool" • Maarten van den Heuvel - "Pool Goggles" • frank mckenna - "Swim Time" • Foundry - "dive swim water ocean sea lido pool" • GregoryButler - "swimming pool luxury pool swimming relaxation leisure" • SUTTIPONG SURAK - "Holiday resort on green hills" • 526663 - "swimming pool water blue pool outdoor pool" • Kutan Ural - "untitled image" • sasmita - "flower frangipani pool tropical exotic bali aroma" • CyprusVillas - "swimming pool infinity swimming pool c swimming" • flockine - "outdoor pool bad pool" • Pexels - "boy bubbles fun pool swimming swimming pool" • Jakob Owens - "Pool Float" • Ross Papas - "swimming pool summer" • Jade87 - "jack russel swimming pool dog" • 1168013 - "pool water wave swimming surface transparent blue" • caroline voelker - "untitled image" • stevepb - "swimming pool safety net beach ball blue" • xing419 - "swimming pool water summer swim bottom swimming" • Paul Carmona - "Bronte Beach sunrise"

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