“ANQ measurements are our guiding light, especially for younger colleagues who have just finished their studies.”
How does ANQ influence your work?
Today, the importance of rehabilitation is constantly growing, while acute phases are steadily shrinking. The interdisciplinary model and measurement tools such as those used by ANQ are therefore also becoming more relevant. They allow us to provide patients with optimum support.
The measurement results show whether we are really giving them what they need. The target documentation based on the ANQ model provides us with a kind of guideline. If the condition of a patient changes, we can modify and/or refine any target that was defined at time of admission.
Have the ANQ results already led to any improvements in your department?
Yes, several. We make the therapy schedule for the next day available on the evening before, because we have found that the patients need more information in advance in order to mentally prepare themselves. Furthermore, relatives know when they can come to visit.
A major benefit has been provided by the recent installation of automatic doors in the physiotherapy department. We decided to do this after studying the ANQ results and feedback from our internal patient survey.
What has changed in the hospital as a whole?
At hospital level, the ANQ results have had an impact on staff training.
In the case of hip prostheses patients for example, we’ve put together a training team to instruct the nursing staff on how to correctly set up a patient’s room, how to move a patient in bed and how to select the appropriate walking aid.