Problem Solving in the Workplace By zoe

WHAT IS IT? The process of finding solutions to difficult or complex issues.

1. IDENTIFY THE PROBLEM 2.ANALYSE THE PROBLEM 3.IDENTIFY POSSIBLE SOLUTIONS 4.SELECT AND PLAN SOLUTION 5.IMPLEMENT THE SOLUTION 6.EVALUATE THE SOLUTION

TO PROMOTE PROBLEM SOLVING IN A WORKPLACE THE MANAGER MUST: teach the employees on how to solve problems efficiently, finding appropriate decisions, looking at the problem from different perspectives and monitoring results. By displaying these qualities to employees, they will also learn from example.

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