Our performance How are we doing? (scroll down)

This information shows how we are doing in areas relating to quality of services and patient experience. Data like this is collected from all NHS hospitals to allow like-for-like comparisons and to show how they are performing. The information is based on the latest available data (March 2017).

Accident & Emergency

Percentage of patients treated and discharged, or admitted to our accident and emergency department within four hours.

April - June 2017

National standard is 95%.

Referral to treatment

Percentage of patients treated within 18 weeks of being referred to UCLH by their GP.

April - June 2017

National standard is 92%.

Cancer waiting times - 2 week wait

Percentage of patients who waited less than two weeks to see a specialist after a referral to UCLH for suspected cancer.

April - June 2017

National standard is 93%

Cancer waiting times - 62 day wait

Percentage of patients with an urgent referral for suspected cancer who waited less than 62 days between the date of referral and first treatment.

April - June 2017

National standard 85%.

Patient led Assessment of the Care Environment - Cleanliness

Patient led assessment of the Care Environment - Dementia

Patient led assessment of the Care Environment - Environment

Patient led assessment of the Care Environment - Food

Patient led assessment of the Care Environment - Privacy, dignity and well-being

90% of patients rated their care 7+ out of 10 according to the latest National Inpatient Survey

Infection control - Cases of C. Dif

April - June 2017

Infection control - Cases of MRSA

April - June 2017

Infection control - Occurrence of pressure ulcers (bed sores)

April - June 2017

Patient experience

How likely would you be to recommend UCLH to your friends and family? All NHS hospitals ask this question as it’s a good indicator of patient experience.

Patients recommending UCLH as a place to be treated to friends and family

A&E

June 2017

Patients recommending UCLH as a place to be treated to friends and family

Inpatients

June 2017

Patients recommending UCLH as a place to be treated to friends and family

Outpatients

June 2017

Patients recommending UCLH as a place to be treated to friends and family

Maternity

May 2017

Friends and family test

Staff who would recommend UCLH as a place to receive care/treatment

January - March 2017

Friends and family test

Staff who would recommend UCLH as a place to work

January - March 2017

A day in the life of UCLH

A short film about UCLH and the work we do to

Credits:

UCLH

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