The ABC's of Safety
By: Ian Ackland
It’s as easy as ABC. From attitude to behavior and commitment, the successful implementation of any type of management system is determined by the characteristics of an organization and its staff.
An individual employee’s attitude towards safety, the environment or customers will determine what they will or won’t do. They need to accept the conditions and constraints of their job or task, even if it seems to them it will take more time. Then, the actions employees take depends on their awareness of what is required, and how it aligns with the overall organizational system.
Workplace behaviors are black and white; they are either safe or unsafe, they meet customer needs or they don’t. Belief systems underpin our behavior, which is influenced by our ‘worldview’ of the organization, and ethical and moral considerations. Behavior is a significant factor in determining a business culture. The way employee behavior is manifested towards customers could well determine whether your business retains those customers.
Many organizations are now moving towards a safety culture. But what does that really mean? It requires a commitment from management and effective communication across the company. Cooperation, collaboration and communication all play a vital role in developing an authentic safety culture.