Business Administration Apprenticeship With The Cummins Mellor Group

Have you recently finished school or college and want to start earning whilst you learn?

Do you want to start your career with an award winning family business?

This is the ideal opportunity for someone looking to start a career in recruitment, within a thriving local business, working alongside our highly skilled and professional team. You would be working towards your NVQ in Business Administration during your first year followed by a qualification in recruitment whilst earning and gaining valuable industry experience.

Based within our East Lancashire recruitment department, you will be working alongside experienced Recruiters providing administration support.

The Cummins Mellor Group is a family run business and we believe our Core Values contribute towards our success. Positivity, Integrity, Respect, Team and Going the Extra Mile are not only the essence of our brand, but are rooted in each and every member of our team. Click here to read about what makes a Cummins Mellor person.

Our Core Values


Cummins Mellor People maintain confidentiality, composure and professionalism at all times and protect the interests of the company, colleagues and clients.


A Cummins Mellor person is a motivator and people person. We always try to project positive energy and tackle problems head on whilst encouraging and supporting colleagues and candidates.


Teamwork makes the dream work – it’s all about being a team player. We support and encourage each other to be the best we can be whilst working together to deliver the best possible solutions for our customers.


We constantly consider the feelings and wishes of our colleagues and clients and recognise the abilities, qualities, or achievements of each other.


The phrase “that’s not my job” just isn’t in our vocabulary. A Cummins Mellor person takes on additional responsibilities, shows unwavering dedication to doing their job and works tirelessly to deliver the best outcome.

Skills you will develop in this role:

  • Excellent Customer Service Skills
  • Building and maintaining candidate relationships
  • A professional, friendly telephone manner
  • Excellent communication skills, both written and verbal
  • Organisation and time management skills
  • Sales techniques and processes
  • Legal, regulatory and ethical requirements when recruiting
  • Excellent IT skills

You will be given the opportunity to work alongside an established recruitment team, gaining further knowledge and developing their skills in a recruitment environment. Alongside this you will be supported in achieving your qualifications.

To be a successful Cummins Mellor Apprentice you will have…

  • A sound knowledge of how an apprenticeship works, ensuring you meet the eligibility criteria for an apprenticeship
  • Have a minimum of 5 GCSE’s at A – C including Maths and English
  • Understand our Company Core Values and be able to give examples of how you could demonstrate these values in your role
  • Have a good standard of IT knowledge including the use of Microsoft Office
  • Have a professional telephone manner and good customer service skills
  • Be committed to self-development, be enthusiastic for training opportunities and possess a strong desire to succeed and excel

Your responsibilities will include:

  • Supporting the recruitment process
  • Researching candidates for recruitment purposes
  • Updating the Company Client Relationship Management system
  • Managing Diary Systems
  • Resolving customer service queries
  • Assisting with the registration process
  • Conducting internal auditing to ensure processes are being maintained
  • Making telephone calls to customers
  • Completing paperwork for both clients and candidates confirming placements
  • Maintaining and updating records on bespoke databases

What’s in it for you?

As well as our total commitment to supporting the you in achieving your NVQ qualification, you would also benefit from continuous training and development, involvement in our numerous social and community activities and a chance for rapid career progression within a vibrant, growing business.

The Cummins Mellor Group have a proven record with our apprentices in every department and offer career opportunities across the business – within sales, finance, recruitment and customer service. We work with local businesses and can therefore offer the opportunity of securing a permanent role once the apprenticeship has been completed, should you not remain with us. However it should be noted that our hire rate from previous apprenticeships is 100%, with many of those past apprentices now holding senior positions of responsibility across the company.

We're also very passionate about providing a work-life balance and regularly have team days out which could be anything from a lovely meal to a good old Cummins Mellor BBQ!

Our Apprentice Success Stories...

Here at Cummins Mellor we believe in nurturing talent and many of our past apprentices have progressed into senior roles, below are just some former apprentices who have become fully fledged Cummins Mellor people! Click their names to read their stories…

Or head over to our Apprenticeship Area where you can watch video interviews with our brilliant Apprentices or get our top tips!

See it here!

“The best thing about being an apprentice is learning new things on a daily basis and also improving on my knowledge of how a business works, I’m beginning to think about things in a much more commercial way.”

Anya Ryan - Marketing Assistant

If you think you are a Cummins Mellor person and this is your ideal role, you should send your CV together with a covering letter to: for consideration or:

01254 239363

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