Loading

the invisible business destroyer: owning a restaurant during a pandemic Thiviya srikanthan

Over the 20 years of owning a restaurant, my dad has experienced many financial challenges that he could not control: the SARS Pandemic, the 2003 Blackout, the Recession, the LRT construction in Toronto, and the 2013 Ice Storm. But nothing has hit hard as the COVID-19 Pandemic.
On a Saturday, the plaza's parking lot is almost empty. Majority of the cars are parked by Rexall Drugstore or Metro Groceries.
The nearly empty employee parking lot represents the fall and closures of many businesses.
The government has enforced laws for public safety such as no dine in facilities. Restaurant owners can choose to additional safety measures in place as well.
For the takeout customers, my dad put tape markings on the floor so they can remain distant from each other while ordering food.
For additional health promotion, my dad put up hand washing signs for the customers to read as well.
COVID-19 caught Canadians by surprise. There are other challenges (physical, mental, financial, etc) that exist simultaneously with the pandemic.
A pandemic does not stop bills from coming. Payments are still required even if cash flow significantly decreases.
Takeout restaurants are an essential service in Ontario. A lot of delivery orders come from families who are forced to quarantine themselves after vacations.
Customers still support the business while keeping a distance.
The COVID-19 Pandemic is an unprecedented event. It brings fear, sadness, and uncertainty to many. But, support from a community is needed to stay afloat.

Credits:

Created with an image by Farouk Mechedal - "Black sand"