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A MESSAGE FROM THE GENERAL SECRETARY

Greetings.

It is our desire that the information shared with you in the 2017 annual report helps you see that our purpose is to serve the church through providing solutions, and sustaining ministries.

We strive to create an environment where professionals in their field are able to advance the ministries of the Church through their day-to-day work and interaction with the people of The United Methodist Church.

We invite you to connect with us by signing up on our website to receive our enewsletter, The Collaborator, or connecting with our Connectional Relations department with any questions or comments about our work.

Thank you for your gracious giving to the Church.

Moses Kumar

General Secretary and Treasurer

The General Council on Finance and Administration

of The United Methodist Church

Philippians 2:4

…not looking to your own interests but each of you to the interests of the others. (NIV)

Provides 29 unique services to 34 agencies, affiliated organizations, and annual conferences throughout The UMC Connection

Our dedicated IT Services Department is committed to the vision of supporting the servant ministry of all those working within The United Methodist Church to spread the Gospel of Christ. With our support, local churches, annual conferences, and affiliated organizations can concentrate on their core ministries and have a crucial edge in today’s technological environment.

EXAMPLE OF SERVICES

IT ASSESSMENT

BACKUP AND RECOVERY

MICROSOFT GREAT PLAINS ACCOUNTING SOFTWARE

MANAGED NETWORKS

60%

Savings for one ministry by using GCFA’s IT services

24/7

GCFA’s help desk is manned every hour, every day, 365 days a year

18

Free IT Assessments provided to Methodist ministries

29

Individual types of IT services provided

31

Number of Microsoft Product Users through GCFA

Provides 10 unique travel and meeting planning services to over 48 agencies, affiliated organizations, and annual conferences throughout the UMC Connection

The Travel and Meeting Planning Department provides comprehensive meeting planning services. Our team provides full-range services from pre-conference RFP, site/venue location and travel arrangements, to conference support including development of registration websites, to post-conference billing and invoicing.

EXAMPLE OF SERVICES

ONLINE EVENT REGISTRATION

Travel Arrangements

MEETING PLANNING

MOBILE EVENT APP

110

Days worth of A/V support and consultation

225%

Growth in visa service requests in 2017

1,053

Number of 2017 services—triple the 2016 amount

32,218

Online registrations using GCFA’s etouches service

14

Entities using Concur travel and 10 entities using Concur expense services

14 financial services to more than 26 agencies, affiliated organizations, and annual conferences in the UMC connection

The Financial Services Department fulfills GCFA’s Disciplinary responsibilities to hold in trust and distribute monies given by individual church members through their local churches for general Church benevolences, programs, and ministries. The department also performs accounting and reporting functions for some general agencies, adhering to our mandate to insure that funds given to the Church are used appropriately and efficiently.

ACCOUNTS PAYABLE, CHECK PRODUCTION AND DISTRIBUTION

PAYROLL SERVICES

GENERAL ACCOUNTING

INVESTMENTS

700

Wire transactions processed on behalf of other agencies

870

People we process payroll for monthly

9

Agencies to prepare accounting and financial statements

98

Corporate credit cards managed for multiple agencies

4.38%

Yield on the ‘short term’ investment pool

Provides marketing services to 4 affiliated organizations and provides marketing and communication support to GCFA

GCFA’s Communication and Marketing Department is a team of professionals, with decades of experience, committed to strategic planning and promotion of all agency departments, products, and services. The team is also responsible for the communications needs of the agency, including press releases, media inquiries, and annual reports.

EXAMPLE OF SERVICES

GRAPHIC DESIGN

STRATEGIC PLANNING

SOCIAL MEDIA

CONTENT MARKETING

8,703

Subscribers to the monthly GCFA eNewsletter, The Collaborator

26.7%

Average open rate for monthly eNewsletter

71

Blog posts on www.MosesKumar.com

Provides 8 unique services to 25 agencies, affiliated organizations, and annual conferences throughout the UMC Connection

The Human Resources Department provides recruitment and hiring, training and general support for the agencies of the UMC. Human resources oversees communication, policy recommendations, organizational development, and the employee assistance program of the benefits plan.

EXAMPLE OF SERVICES

BENEFITS ADMINISTRATION

HUMAN RESOURCES MANAGEMENT

RECRUITING

COMPENSATION STUDY

825

Number of retirees provided information

4

Health Fairs coordinated with approximately 250 attendees

425

Number of attendees at annual enrollment meetings

579

Number of FSA/HSA audits/reviews.

(FSA Medical 283, FSA Dependent Care 30 and, HSA 266)

The GCFA Legal Services Team consists of 3 lawyers and 1 legal assistant, working collaboratively across the UMC connection to develop processes and assist the church in legal matters.

The Legal Service Department takes all necessary legal steps to safeguard and protect the interests and rights of the denomination. It takes on the responsibility to recommend uniform procedures for clergy housing allowances and to preserve the tax-exempt status of the denomination’s constituent organizations.

EXAMPLE OF SERVICES

GROUP RULLING

CONTRACT REVIEW

COPYRIGHT MANAGEMENT

TRAINING IN LEGAL MATTERS

2,500

Group Ruling Letters determining non-profit status of local UMC Churches

295

Contracts prepared/reviewed for GCFA and for GCFA’s various shared services clients

22

Days of training events with the UMC Connection

15 Ministry Partners servicing thousands of local UMC churches

The External Relations Department cultivates strategic Ministry Partnerships that impact the ministries of our local churches. We work with the Commission on General Conference to find alternative sources of income in an effort to lessen the dependence of the General Conference on apportionment dollars and the General Administration Contingency Fund.

MINISTRY PARTNERS

Vanco

Home Depot

Servant Keeper

Educational Opportunities

UMCgo

United Methodist Credit Union

UMCGPO

Steeplecom

LBMC

Church Windows

Vanguard

eBridge

15 MILLION

Value of Steeplecom contracts to local churches

1 MILLION

Savings for local churches on loan services from UMCUA

23%

Monthly giving increased to 23% in 2017 when using VANCO electronic giving

64

New churches registerd with the Home Depot Pro Xtra rebate program

1.48 MILLION

United Methodist support through The Home Depot Pro Xtra Loyalty Program

Over 100 services to more than 26 agencies, affiliated organizations, and annual conferences in the UMC connection

The primary role of the staff in Connectional Relations is to build relationships with United Methodist agencies, annual conferences, affiliated organizations, and local churches, and connect them to GCFA’s products and services. If you don’t know who to call at GCFA, Connectional Relations is the place to start. They are focused on serving the Church by sharing how the products and services offered by GCFA can help, through cost savings, to divert more dollars to mission and ministry.

23

Annual Conferences using Travel and Meeting Planning services

34

Annual Conferences using Information Technology services

16

Annual Conferences using Human Resources services

41

Agencies and affiliate organizations using GCFA services

THANK YOU FOR VIEWING.

VISIT US AT WWW.GCFA.ORG FOR MORE INFORMATION

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