It is hard to believe it was a year ago, on February 29, that the first reported COVID-19 death in the United States was announced. Over the next few weeks, things changed drastically, as we found ourselves in a “new reality”. Our lives, our interactions and our work were radically altered. The economy became severely crippled. And the communities, the AllianceChicago network care for, were impacted disproportionally and the burden of responsibility that we bear followed dramatically.
The AllianceChicago’s mission to support personal, community and public health through collaborative innovation– resonates powerfully for us over this past year.
As the pandemic hit, we immediately began to develop informatics tools to support decision making and care documentation. We collected data to both support individual care and provide insights at the community and public health levels. We collected and disseminated information to support telemedicine, from software and equipment to revenue cycle considerations to support advocacy for reimbursement. We focused on workflow design and peer collaboration to develop clinical approaches to translate care into the telemedicine format.
The response of our Community Health Centers (CHCs) was also impressive. They immediately learned how to provide services remotely and responded to worried and sick patients. As rates and geographies of the pandemic shifted, CHCs offered testing and contact tracing. And now, they are stepping up to aid in the mass vaccination efforts.
This 2020 Annual Report is our tribute to an ‘unforgettable’ year. We tried to capture our team spirit in tackling multiple projects and accomplishing great things for our network. Although we have not been ‘together’ – in the traditional sense – for some time, we have never been more together united as a team.
The theme of our annual conference, better together; innovating now for tomorrow sets the right tone as we look ahead. I am looking forward to another year of learning, working and achieving with all of you.
Fred Rachman, MD, CEO