Catskill Regional

CEO Update

Catskill Regional Medical Center Chief Executive Officer, Jonathan Schiller

We value the health of each of our employees and want to provide an environment in which you can thrive. We are committed to fostering a culture of health in our workplace, where healthy choices are the easiest choices. Because Catskill Regional is the sole community hospital in Sullivan County, a County that is ranked near the bottom of New York State in regards to health status indicators, we are making positive changes to food and beverages in our vending, cafes, meetings, and events.

We have an opportunity to embrace healthy behaviors and lead by example for the residents of Sullivan County, our patients and their families. Catskill Regional has an active Wellness & Spirit Committee, is a member of the Cornell Cooperative Extension Workplace Wellness initiative and has pledged to comply with the American Heart Association’s Guidelines for a Healthy Workplace by 2020.

Some of the changes we can be proud of include:

  • Increasing use of local products.
  • Increasing plant-based and whole grain options that are high in dietary fiber.
  • Increasing skim and low fat dairy options.
  • Promotion of a super food in our café each month with recipe ideas selected by registered dietitians.
  • Reducing salt, sugar and fat in the food & beverages provided and sold on campus including eliminating deep fried foods.
  • Replacing unhealthy vending machine items with healthier options.
  • Offering infused water at meetings and events and acquiring a water bottle filling station to be installed by year end.
  • Eliminating sugar sweetened bottle beverages, as they are the leading source of added sugar in the American diet and play a significant role in our obesity and diabetes epidemics. (Please note; ginger ale will still be available for patient comfort, and employees are not restricted from bringing in the beverages of their choice for personal consumption.)

We are among some of the largest and well-known healthcare facilities to make a pledge to lead our community in healthier options. Other hospitals include: Cleveland Clinic, Baylor Health Care System, Dartmouth-Hitchcock Medical Center, University of Michigan Hospital, Geisinger Health System and many others. More importantly, we are living up to our organization’s mission of improving the health of our community. Please feel free to bring any questions or concerns to the Catskill Regional Wellness & Spirit Committee meeting which meets on the last Friday of every month at 12:30pm in the Catskill Regional library on the Harris Campus.

Helpful Resources:

American Heart Association Healthy Workplace Guidelines: https://www.heart.org/en/professional/workplace-health

Robert Wood Johnson County Health Rankings: http://www.countyhealthrankings.org

Grover M. Hermann ED Renovations Underway

The initial phase of renovations to the Emergency Room at Grover M. Hermann Hospital are under way.

Complete renovation plans include a new heating, ventilation and air conditioning system; enhanced lighting and security systems; new flooring; and new medical equipment – all of which will help to enhance the patient experience. While we do not expect any major disruption of service, for the first few weeks of construction, patient registration will be temporarily relocated down the hall from its current location.

As with any hospital construction project, we will do our best to maintain a healing environment and ask for your patience and understanding during renovations.

If you have any specific questions about the renovation project, please contact Tim Paffenroth, Facilities Manager, at 845-794-3300 x2051.

Leading the Way

Marie Kohl was recently appointed as Catskill Regional’s Director of Development.

Ms. Kohl works closely with the Catskill Regional Medical Center Foundation and the Callicoon Auxiliary to support philanthropy for the organization.

“Our Foundation and Auxiliary have strong traditions and support from community volunteers,” said Chief Executive Officer Jonathan Schiller. “Adding Ms. Kohl as a dedicated Director supports their ongoing efforts and will also help us grow related programs.”

Ms. Kohl joins Catskill Regional from Mohawk Valley Community College, where she developed the Alumni Relations and Annual Giving programs, ultimately growing them into successful philanthropy programs. She is a graduate of Northeastern College, where she earned a Master’s Degree in Non-Profit Administration.

For more information on ways to give, visit www.crmcny.org/giving.


Catskill Regional’s Departments of Emergency Medicine and Behavioral Health received the Caritas Award at the Celebration of Charity dinner recently for their work with Catholic Charities to help combat the Opioid crisis.

The Caritas Awards are presented by Catholic Charities of Orange, Sullivan, and Ulster each year to organizations and individuals in the community who exemplify the agency’s mission to provide help and create hope.

Catholic Charities Orange, Sullivan, and Ulster plays an integral role in the delivery of care and support in its three-county service area. Programs include a full continuum of support for those suffering from the disease of addiction, as well as prevention programs for youth and adults.

Emergency food and shelter assistance, as well as other case management support, is available to those facing issues of homelessness, hunger, and destitution. A complete list of programs is available at www.cccsos.org. Catholic Charities provides assistance to those in need regardless of religion or ability to pay.


Chef by Day, Author by Night

Our very own Executive Chef, Jacqueline Palmer, was asked to write an article for The Sullivan County Democrat. In addition to being our executive chef, she is an adjunct professor at SUNY Sullivan (teaching pastry class). Way to go!

Community Health Team Attends Health Summit

Members of our Community Health team, Amanda Langseder, Director of Community Health, and Andrew Oni, Program Coordinator, attended the recent New York State Health Summit VI to learn about the newly released New York State Prevention Agenda Priorities. They were joined by Orange Regional Resident, Nithin Varughese, who is completing a rotation in Population Health.

The New York State Health Summit brings together hospital systems across the State, including Orange Regional and Catskill Regional, to learn about changes and newest additions to the Prevention Agenda. This agenda outlines evidence based interventions and strategies which we incorporate in our community service plans to improve the health of our community.

Patient Safety Corner

Patient Safety Awareness, A Vital Part Of Healthcare

For Patient Safety Awareness Week (March 10-16) we reflected on how we increase awareness about patient safety and culture by engaging healthcare staff. We also celebrated any harm we have avoided and the lives we have saved.

During this week, many important patient safety discussions occur locally and globally and inspire action to improve the safety of health care systems – for patients and for employees.

Actions For Developing A Stronger Culture Of Safety

Strong leadership is needed for a patient safety program to be successful. Leaders must make patient safety a priority and consistently communicate that message through words and actions. All staff should feel safe speaking up and feel that their voice in doing so is valued. Leaders should foster trust with timely feedback and when mistakes and errors occur, leaders should use those experiences to promote learning and performance improvement. Education and training should be provided and encouraged on a wide variety of patient safety topics for staff and physicians in all disciplines and settings.


GHVHS Named One of the 2019 World’s Most Ethical Companies® for the Second Time

The Greater Hudson Valley Health System (GHVHS) has been recognized as one of the 2019 World’s Most Ethical Companies® by the Ethisphere Institute, a global leader in defining and advancing the standards of ethical business practices.

This marks the second consecutive year that GHVHS received this prestigious distinction. The organization is one of only six honorees in the non-profit healthcare providers industry, underscoring our commitment to leading with integrity and prioritizing ethical business practices.

Congratulations to our physicians and staff. You have earned this designation through your commitment to delivering exceptional care and service.

Greater Hudson Valley Health System Appoints New Board Member

The Greater Hudson Valley Health System (GHVHS) is pleased to announce newly appointed Board of Directors Member Dr. Phillip Massengill.

Dr. Massengill joined the Medical Staff at Orange Regional’s Horton Campus in 2006. He is a partner at ENT and Allergy Associates, LLP in Middletown, New York. He attended Medical School at Boston University School of Medicine, performed his Surgical Internship at Walter Reed Army Medical Center in Washington, DC and completed his Residency at the University of Washington in Seattle, Washington. Dr. Massengill also served as Chief Resident at the Madigan Army Medical Center in Tacoma, Washington.

Dr. Massengill is Board-certified in Otolaryngology – Head and Neck Surgery and is a member of American Academy of Otolaryngology Head and Neck Surgery Foundation; American Rhinological Society; New York State Society of Otolaryngologists; Medical Society of Orange County, New York; American Medical Association; Boston University School of Medicine Alumni Association; and is a Fellow of the American College of Surgeons. Dr. Massengill has several published works, honors and military awards. He is President of the Medical Staff at Orange Regional Medical Center and was the recipient of the 2016 Physician Recognition Leadership Award.

Save the Date

American Heart Association Heart Walk

May 5, 2019

Check-in at 9:00 a.m.

Walk starts at 10:30 a.m.

Lake Welch Beach, Harriman State Park

Grover M. Hermann Hospital Annual Chicken BBQ

May 18, 2019

Chicken BBQ Tickets are $10

Please buy tickets from GHH Auxiliary Members or at the Grover M. Hermann Hospital Nurses Station

Tickets are available until May 11

Tickets for the annual raffle and tricky tray baskets will also be for sale

Catskill Regional Medical Center Golf Tournament

July 10, 2019

Villa Roma Resort, Callicoon, NY

Brunch, golf tournament, dinner and awards

Proceeds will go to the Obstetrics Unit.

Blood Donation Drives

Catskill Regional, in partnership with the American Red Cross, sponsors regular monthly blood drives. They are held from 11:00 a.m. to 4:00 p.m. at our main Harris Campus located at 68 Harris Bushville Road, 2nd floor boardroom, Ambulatory Services Building.

Donors must bring a form of ID. Repeat donors must wait 56 days between donations. For more information, call the Blood Bank at 794-3300 ext. 2269.

Got News?

For more information or to make a submission for consideration, contact Senior Marketing and Public Relations Specialist, Lauren Kropf-Zuckerman, at 333-2363 or lzuckerman@ghvhs.org



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