From Helping Our Customers Re-Connected With Their Friends & Families Here In The Uk And Overseas...By Transferring Their Contacts, Downloading And Setting Up Communication & Social Media Apps....
And it's moments like this-is why I work for 3. Josephine came into Islington Store saying she had been due for an upgrade for a while but didn't want to as she wanted to keep photos of her recently passed away husband. we assured her nothing would be lost-in fact we would transfer the lot and even show her how to do it! Josephine now knows how to transfer through bluetooth...use google maps and download apps! All thanks to Amjad! Josephine even has the last photo they took together as her new screensaver. This story melted my heart-CARA & AMJAD @ISLINGTON
Lee came into Oxford Street East after losing his phone on holiday-we helped him set up his new device and he was overjoyed when he found his holiday photos were still backed up to the cloud-we then ensured he could get back to his home town in Manchester safely by downloading a few helpful transport apps to help him on his travels-OXFORD ST EAST
Great conversion by Amjad-he spoke to the customer about their Vodaphone contract handset which had an issue-he gladly decided to help saying, "all are welcome at Three." Customer felt really welcomed from the warm reception. Amjad through supporting the customer managed to switch them to Three, saving them £96 along the way-AMJAD @ISLINGTON
Super Suree helped Ann moved from Vodaphone who were "rubbish"compared with us, she took a new iPhone 7 with a mifi to use abroad too & she traded in her old phone. She learnt about what a mini is and how it will benefit her and Suree helped her set up and transfer her data-SUREE @WHITE CITY
Michael came to pick up his deliver to store iPhone 7+ today. Having booked a discovery session with us yesterday, Michael gave me amazing feedback. He also said he "is the man behind the camera usually" but for us he decided to switch sides and it turned out he loves this picture. Being happy with the wayI explained everything Michael booked another session with me for his Macbook which he will bring his partner along to learn as well-AIANA @CANNON ST
Michael in his 2nd Discovery session-look at his notes! AIANA @CANNON ST
Eric supporting Mr Edwards with Samsung smart switch. Showing him how he can do it himself with a cable-he was so excited to get home to help his wife with hers-ERI @CAMDEN
Our awesome ASM's lead by example whilst running the busiest store in the business.....
Your hard work is clearly making an impact.....just look at those happy faces :)