India is one of the greatest countries in the world it has a population of 1,342,512,706 people.
India's urban population is 32.8% or 439,801,466 people. There is a lot of people in the cities this is where most people live
Child labor has a percentage of 12% of the population 26,965,074. And in India there is a fertility rate of 2.45% this means there are millions of kids everyday this is bad for India's future there is a lot of workforce with a lot of children being born but there is not enough jobs for everyone so most people will be left without jobs and will try and make a hard living or eventually die.
Education in India is different from the United States. Schooling is way more competitive and contains different learning methods. India teaches using rote learning and memorization to teach students and they are expected to remember everything and compete. This is bad for children they need to express ideas freely in order to learn and drill things into their head learning requires creativity and not strict rules to keep kids from enjoying school. In order to work in a call center in India you must have a professional education and be able to cooperate with your customer. You must be able to solve their problems.
There are many call centers in India such as: 1. Inbound call center services
Outsource inbound call center services to O2I for online sales, order taking, order entry, answering services and customer services amongst others.
2. Outbound telemarketing services
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3. Technical Support services
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4. CATI services
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5. Disaster recovery services
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6. Email support services
Outsource email support services to O2I and be assured that your customers' emails would be answered accurately within a quick turnaround time.
7. Chat support services
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India's call center training is harsh you get it right or you fail you must do everything perfectly you must make yourself like a whole different person when you get on the phone. India's people make two dollars an hour and make very little money they are very poor this is about 5,000 dollars a year
India has the comparative advantage because they are more willing to work for a low price, they speak English most of the country, and many people in the work force are professionally educated