India and Technology How India uses technology to connect with the Usa

India is one of the greatest countries in the world it has a population of 1,342,512,706 people.

Mumbai a city in India

India's urban population is 32.8% or 439,801,466 people. There is a lot of people in the cities this is where most people live

Child labor has a percentage of 12% of the population 26,965,074. And in India there is a fertility rate of 2.45% this means there are millions of kids everyday this is bad for India's future there is a lot of workforce with a lot of children being born but there is not enough jobs for everyone so most people will be left without jobs and will try and make a hard living or eventually die.

Education in India is different from the United States. Schooling is way more competitive and contains different learning methods. India teaches using rote learning and memorization to teach students and they are expected to remember everything and compete. This is bad for children they need to express ideas freely in order to learn and drill things into their head learning requires creativity and not strict rules to keep kids from enjoying school. In order to work in a call center in India you must have a professional education and be able to cooperate with your customer. You must be able to solve their problems.

There are many call centers in India such as: 1. Inbound call center services

Outsource inbound call center services to O2I for online sales, order taking, order entry, answering services and customer services amongst others.

2. Outbound telemarketing services

Outsource outbound telemarketing services to O2I for high-quality appointment setting and merchant account services.

3. Technical Support services

Outsource technical helpdesk services to O2I, to transform your business processes and provide strategic business value.

4. CATI services

Outsource CATI services to O2I and for accurate and reliable data collection services.

5. Disaster recovery services

Outsource disaster recovery services to O2I for strategies that can help you deal with potential disasters.

6. Email support services

Outsource email support services to O2I and be assured that your customers' emails would be answered accurately within a quick turnaround time.

7. Chat support services

Outsource chat support services to O2I to provide your customers with efficient services on a 24x7x365 basis.

India's call center training is harsh you get it right or you fail you must do everything perfectly you must make yourself like a whole different person when you get on the phone. India's people make two dollars an hour and make very little money they are very poor this is about 5,000 dollars a year

India has the comparative advantage because they are more willing to work for a low price, they speak English most of the country, and many people in the work force are professionally educated

Created By
Elijah Johnson

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