Fast Shipping: Orders for the 90240 generally leave the warehouse within 3-5 days.
Accurate Tracking: Tracking information is automatically emailed to you just as soon as the order ships out.
Delivery Details: This product ships factory direct from the Clearfield, Utah warehouse. Delivery of this product is via a curbside delivery through an LTL carrier (too big for UPS and FedEx). The customer must be present to sign for the order. The freight carrier is instructed to contact you prior to delivery to set up a delivery appointment.
Signing for the Package: When signing for the delivery it is important to note any damage. Damage is extremely rare. These are packaged to travel both domestically and internationally. However, sometimes the packaging may be slightly damaged, but you may not be sure whether something inside is damaged. In such a case it is a good idea to sign for it and have the driver note it as such. You can still accept delivery. Call or email us with any questions.
Local Pickup Option: This item is available for local pickup in Clearfield, Utah. If you are interested in picking it up locally contact our customer service for a special pickup quote at 866-308-5484.
Unlike wooden playsets that require special tools and constant maintenance, these metal playsets are designed to be set-up by the homeowner. Most customers do not hire out assembly. With 2-3 adults assembly can be knocked out on a Saturday morning. The instruction manual is fantastic taking you through step-by-step and there is free technical assistance M-F by calling 800-225-3865.