“We knew this would be too demanding on top of our day-to-day travel program; our associates book quickly when they get an invitation. In addition, we wanted the data all in one place, so it was important to have that resource,” says Cathy Moulton, Director of Travel Services at Baird.
Moulton continued: “We had different business units who were holding pre-meetings and events, so we needed to navigate those and handle reservations from multiple locations and countries. Having the Travel and Transport Events team to keep track and liaise with travelers was really helpful. Misty knows our program and how we communicate, so she was our middle ground to the Events team and that liaison was great.”
Misty was also able to identify a litany of cost-saving measures and deals.
“Without Misty, we would have paid more money,” Cathy said. “Misty knows our account, our vendor relationships, and she knows what to go after. She doesn’t give up and saved Baird more than $50,000.”
The event was a huge success. Aside from the occasional travel challenge, the event has been widely praised by associates as a seamless operation. After three years in the making, Cathy and her team are happy to have returned to their day-to-day operations, and continue to look for ways to improve their business travel program.