Porterville College, like many other institutions across the country, needed to formulate a response to this unprecedented crisis rather quickly. Luckily we had some time on our side. The stay at home order from the Governor was announced during our Spring Break. This gave students the time to adjust to a new reality while allowing us the opportunity to better support our faculty as they prepared to offer classes in a "virtual" format. This extra week also gave us more time to prepare to meet the anticipated needs of our students when they would "return" to their classes.
During this time, it was also determined that we would extend our Spring Break for one extra week and move all classes online, beginning Monday March 30, 2020.
The extra time was used wisely. We provided design and technology support to our faculty and staff as they transitioned to new delivery methods for classes and student services.
"I am so thrilled with the diligent response of our faculty and staff during this crisis. They are incredible professionals in every way, and I am proud to join them in ensuring that student success remains our top priority!" -Dr. Claudia Habib
Teams came together via phone, email, and zoom meetings to prepare to provide our services in a new, completely virtual, environment.
The newly re-organized PC web site (shown above)
The web site was re-organized to become a better informational resource for our students - adding pages for the community, students, and faculty to quickly find information and resources.
We also added enhancements to our service pages to allow virtual communication with students and our counselors and departments. This included:
- "Live Chat Cards" on several of our counselor pages and contact areas.
- A new chat bot on our Library page that allows students to "talk to a librarian".
- Increased use of our existing FAQ chat bot "Patches" for financial aid, and other student services, help.
Feeding our Students
We would like to recognize the extraordinary efforts of the Financial Aid team for continuing to support our students, and our community, with our Pirate Pantry. Each Thursday, food is provided to those students who need it and their families via "curbside" pickup at the campus.
Providing Needed Technology
In order to ensure student success, we're making technology available to some of our students without access to the tools they need to take online classes. Thank you to Athletic Director Gerred Link and IT Director Jay Navarrette for coming out in the rain to help distribute laptops to students who need them!