COM 425 - Communication in Organizations week three

Organizational Culture

Are the underlying beliefs, logics, and legends that are present in organizations. These beliefs, logics, and legends impact all aspects of the organizations life and also impact how everyone in the organization behaves.

Video Source: [TEDx Talks]. (2011, November 19). TEDxLincoln - Jay Wilkinson - company culture [Video file]. Retrieved from

How would you describe the culture of your organization? How does the culture of your organization impact the communication process?

In an organization, communication will either be formal or informal. If communication is formal, it will include various channels such as advertisements, internal documents, group meeting and newsletters in addition to multiple other channels. Likewise, informal communication includes the unofficial communication network including the grapevine. Take a look at your organization for a moment, give some examples of both formal and informal communication.

Think for a moment, why is culture important in the workplace? Culture is very important for any organization, big or small. In studying intercultural communication, two main approaches are used. The cross-cultural communication approach and the multicultural communication approach. Have you ever head of these terms before? What do they mean to you? In cross-cultural communication, the primary affiliations of the communicators within the culture are studied. The multicultural communication approach focuses on looking at what influences the culture of each communicator. In this approach, people will also adjust their communication style to better meet the needs of the person they are communicating with.

How can you become more aware of the different cultures surrounding you in your organization? One of the best ways to become more culturally sensitive is to simply take the time to learn about the basic characteristics of the unique cultures present in your organization. By becoming more aware of these cultures, you will learn what is acceptable behavior and types of behavior that some might find offensive or rude. Additionally, learning about the different cultures around you will also help to prevent miscommunication in your organization.

Effective Leadership in Organizations

Do you think you are a good leader? What about the leaders in your organization, what makes them effective or ineffective? In nearly every organization you can think of, there needs to be effective leaders for the organization to succeed. If there is no effective leadership, the organization and everyone in it will suffer sooner or later.

Formal and Informal Leaders

Formal leaders are those with 'official' titles, such as the CEO or president of an organization. Informal leaders are those that use their interpersonal relationships to develop their influence over other people in the organization. What are some examples of informal and formal leaders in your organization? Do you feel that informal or formal leaders play a more important part in your organization? Why?

Theory X and Theory Y Managers:

These two terms are very different. Think of 'X' as being more negative and 'Y' as being more positive.

Video Source: Blaisdell, J. (2014, August 11). McGregor's theory x & y [Video file] Retrieved from

The Leadership Styles Model:

Autocratic leadership style: Leaders who have this type of leadership will often will make all of the decisions without consulting others. While there are some drawbacks to this leadership style, it has a few desirable qualities. What are some of the desired qualities regarding this leadership style?

Democratic leadership style: Just like the name sounds, democratic leaders will ask for the advice and input of other people in an organization when making decisions. While most workers tend to appreciate this leadership style, it is not always the best. Why do you think this is?

Laissez-faire leadership style: These leaders share the power with other workers in the organization and will often delegate the decision making process to the workers who will be impacted by the decisions.

Created By
caleb lamont

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