Jupiter Medical Center Ranked #1 in Patient Satisfaction in Palm Beach and Martin counties

Today's Agenda

1. JMC Pillars

2. Fundraising Campaign

3. Company Culture

4. Value Enforcement Tactics

5. Wrap Up

Pillars of Jupiter Medical Center

MISSION AND VALUES

JMC's staff works to uphold their mission and values

Mission: To deliver excellent and compassionate health care advancing the well- being of the people we serve.

Values: Respect, Integrity, Excellence, Accountability, Team Work, and Courage

Fundraising Campaign and Promising Growth

$41 MILLION --> $300 MILLION

JMC and Mount Sinai doctors collaborate about the new cardiac unit

A recent partnership with Mount Sinai Heart New York allows JMC to move forward in becoming an open heart program. Progress was shown in the fall with the development of the newly renovated, more spacious Cardiopulmonary Rehabilitation Center. This premier partnership also brings new technological advances to heart patients in our community such as the implementation of the new FDA-approved SYNERGY™ Stent.

TEAM WORK AND A WINNING CULTURE

How does JMC achieve a winning culture?

Staff promotes positive qualities by identifying their strengths

At Jupiter Medical Center, multiple strategies are used to ensure team members understand, embrace and exemplify the culture so that they can be winners together. The result of a winning culture at Jupiter Medical Center means the best quality outcomes for patients.

TEAM MEMBERS POINT THE WAY TO BETTER CARE

NICE CATCH AWARD

Experience shows that capturing data from “near misses” is critical to safe care. Team members who demonstrate their commitment to keeping patients safe by “speaking up” to prevent potential problems are recognized and commended at department director meetings. This effort, named the Nice Catch Award, helps us gain insight into events that aren’t necessary to report through our electronic incident reporting system but pivotal to implementing safer processes for care delivery and a factor to achieving higher standards of patient care.

INNOVATION DAY

DESTINATION INNOVation

Nursing and Case Management Team- 1st place winners

Team members were encouraged to submit their entry of a process improvement or waste elimination project, attend the event and then vote for their favorite. The event was a huge success with 21 projects featured and 250 attendees who enjoyed learning about them. Judges selected winners based on Teamwork, Financial Performance, Service Excellence/Quality Improvement, and Innovation.

reviews

Bibliography

Betite, James. "Clinical Quality." Health Grades. Healthgrades Operating Company, 2017. Web. Apr. 2017.

Brandt, Stacey. "Rankings and Recognitions." U.S. News Report. U.S. News & World Report L.P., 2017. Web. Apr. 2014.

Couris, John D. "Jupiter Medical Center." Home. Jupiter Medical Center, 2017. Web. 15 Apr. 2017.

Gloggner, Peter. "JMC 2016 Annual Report." World-Class Standards and It Shows. Jupiter Medical Center, 2017. Web. Apr. 2017.

Credits:

Created with images by congerdesign - "dates notes notepad" • ElasticComputeFarm - "bandage first-aid medical" • maxlkt - "hands teamwork team-spirit" • vitalworks - "hospital medical sign"

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