Hope Cline (714) 322-5988 • ecline946@gmail.com

I am student at California State University Fullerton, studying Business Administration with an emphasis in marketing.

I am confident that my passion for creativity and knack for analytics will lead to a thriving career in Digital Marketing.

Education:

California State University Fullerton

  • Bachelors of Arts in Business Administration, emphasis in Marketing
  • 3.8 GPA
  • Expected graduation date: June 2019

Santiago Canyon College

  • Associates Degree in Business Administration,
  • Received: December 2016

Relevant Coursework

  • Strategic Internet Marketing
  • Marketing Analytics: Decision Making in the Information Age
  • Marketing Information Technology
  • Consumer Behavior
  • Marketing Research Methods
  • Developing Marketing Strategies

Relevant Project

A relevant project I have completed was creating a promotional campaign for Nike. My marketing team and I noticed Nike values creating environmentally friendly shoes while reducing waste. This seemed like a great way to reach out to consumers that have the same values, although Nike does not currently use this as selling point. We used their sustainability efforts to reach a new target market.

Work Experience:

Apple Inc.

Product Specialist, July 2015 - present

  • Educate customers on how to enrich their lives with Apple’s products, services, and solutions; selling and setting up new devices
  • Build and strengthen customer relationships by providing an exceptional experience
  • Lead a team of up to 10 other people on the sales floor

Visual Merchandising Specialist, July 2015 - present

  • Collaborating with teams of 3-5 specialists during overnight preparations for product launches.
  • Setting up store displays and new products
  • Fixing and replacing devices and products that are broken or not up to brand standards; keeping the store’s demo device software up to date and functioning correctly

Jamba Juice

Shift Manager, May 2013 - Present

  • Developing a team of 15-20 team members by delegating tasks and giving constructive feedback
  • Conducting new hire on-boarding, training, and coaching; reviewing applications and conducting interviews
  • Managing a broad range of responsibilities related to store operations including: ordering, weekly inventory, equipment maintenance, facilities management, editing timecards
  • Brainstorming creative ways to bring customers back into stores by analyzing which store displays, advertising boards, and team member up-selling practices are most effective

Skills and Accomplishments

  • Proficient in Microsoft Excel, Word, and Powerpoint
  • Familiar with advanced troubleshooting techniques after three years of working with POS systems and various types of operational software

Elevator Pitch

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