The dramatic growth of online delivery in Education has contributed to a loosely monitored, and increasingly unaccountable learning and assessment environment
Higher Education, Occupational Certification, and Corporate Education organizations are under intense scrutiny from regulators, contracting organizations, investors, and customers concerned about delivery costs, completion rates, student engagement, and fraud.
In 2015, almost 6 million higher education students took at least one online course. Increasingly, new growth opportunities lie in enrolling older, non-traditional higher education students who can only access higher education through online delivery.
Today, more than 25% of U.S. workers are employed in licensed or certified occupations which require specialized training and regular testing. Proctoring certification exams has become a large business with almost 25 million proctored tests being given annually. Online proctoring technologies are not only being introduced for the occupational certification market but are beginning to be used in employee compliance training and in higher education assessment.
Employers funding the $70 billion annual revenue Corporate Education sector are demanding demonstrable training value at lower costs. It is estimated that over 13 million people are currently required to annually take mandatory compliance training. This has resulted in the rapid growth of online delivery; more than 50% of compliance training is delivered online.
Online delivery’s rapid growth in these education markets has pushed the current user authentication processes to the breaking point
The prevailing user authentication process based upon what users know (the username/password combination) is viewed as being unreliable, vulnerable to fraud, and expensive. The result has been that online delivery in education is difficult to monitor, resulting in serious concerns about user accountability.