In this report we hear from three automation experts who have attended our events. Read on to watch video interviews from Lufthansa GBS, Deutsche Telekom and Royal Mail Group.

Dominik Jaskulski, Process Automation Manager, Lufthansa Business Group

On the back of his acclaimed keynote at November’s RPA and AI Summit, we are delighted to welcome Dominik Jaskulski , Process Automation Manager, Lufthansa GBS, back to Nordics RPA & AI this May.

"I was afraid that people would react badly to RPA. However, to my surprise it's all been positive. People are interested in RPA. They don't fear it."

Domink’s expertise in Desktop Automation adds another facet to the event, with his presentation looking at the importance of flexibility in active workflow automation design, while also integrating it within legacy systems.

Sebatien Zeiss, VP Automation and Department Development, Deutsche Telekom

At the RPA and Artificial Intelligence Summit in 2016, Sebatien Zeiss discussed why 2016 was a breakthrough year for automation in general, but that for Deutsche Telekom it was 2015 that saw the most developments. This year Zeiss believes we will see AI and Machine Learning becoming increasingly prevalent.

"After you've implemented RPA, AI and Machine Learning is the logical next step."

He also speaks about the main challenges Deutsche Telekom has faced in their RPA implementation, including caution from the IT department.

Wendy Hulton, Head of Finance Business Services, Royal Mail Group

Founded over 500 years ago, the Royal Mail is one of the United Kingdom's oldest and most important organisations. Wendy Hulton was taking part in finance transformation project which touched on RPA. In the last months of 2016, she states that RPA has "spiraled" within the organisation, and that the company has now run a successful proof-of-concept on a small project.

"All of a sudden the business has had to listen, and it's now getting behind robotics."

The big change, according to Wendy, will be if there are consistent reductions in the workforce. That's why she emphasises the importance of a slow roll-out.

After a sold out summit in London, RPA and Artificial Intelligence for Enterprise comes to the Nordics!

The next 3 years will see automation and artificial intelligence drastically transform the modern workplace. Combining the advances in easily configurable RPA technology with cognitive, AI capabilities will lead to the cost reductions, improved performance, enhanced real-time decision making which equals massive competitive advantage and value add to your business.

The RPA and Artificial Intelligence for Enterprise Nordics Summit brings together those furthest along the maturity curve in automated and intelligent service innovation for a frank and open discussion surrounding the best ways to compete in the digital business era.

The Nordics summit unites the needs of the 250,000-strong PEX Network and SSON communities by:

  • Combining scores of practical end-user case studies from across various industries,
  • Multiple conference streams surrounding RPA and AI across the front and back-offices
  • 15 hours of interactive sessions and networking
  • Allowing you to benchmark where you are at with your RPA and AI implementation with your Nordic peers.

RPA and Artificial Intelligence for Enterprise Nordics Summit this is your one-stop shop for ensuring you build the value-adding, scalable, intelligent processes that your business needs demand.

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