Our mission is to hold a reputation for proactively partnering and thoroughly investing in providing services and offering solutions in support of Development departmental goals through:
- Processes that are easy
- Information that is needed
- Excellent customer service
- Timely response rate
Development Help Hesk
- Hardware Installation and Setup (Desktops, Laptops, Printers, SmartPhones)
- Software Installations
- 1st level and 2nd level technical support
- Administer CWP Program
- Software License Compliance
- PCI Compliance
- Security Standard Compliance
- Liaison with OIT
Contacting the Help Desk
- Call the OIT help desk at 1-8111 to dispatch a case
- Enter a case into ServiceNow
Application Development
Our team provides data and decision support in Development business that is driven by and based on high volume, dynamic decision making. Our responsibilities include, but are not limited to the following.
- Business Needs Analysis
- Report Development
- Systems Configurations
- Systems Integration and Migration of Data
- Data Loads
- Applications Administration
- Web Development
- Liaison with the Office of Information Technologies (OIT)
Business Intelligence Team
- Ad hoc reporting
- Business Objects development universe
Consultants, Architects, and Project Managers
Supported Systems
- Ellucian Advance
- Salesforce crmND
- imodules...aka myNotreDame/myND
- Tableau
- talend
- SAP Business Objects
- Oracle
- Amazon Web Services
- Microsoft SQL Server
- PCI DSS Compliant
- Snowflake
Credits:
Created with images by freestocks.org - "untitled image" • Kevin Ku - "untitled image" • Luca Bravo - "Code on a laptop screen" • Annie Spratt - "Team work, work colleagues, working together"