TrustLine System Secure Hotlines and Case Management for Organizations of All Sizes

TrustLine System

The Basics

SaaS (Software as a Service) is a suite of modules that helps detect, report and respond to fraud and incompliance within an organization.

It acts as a reporting hotline combined with a comprehensive case file manager and a reporting module.

Focus on an anonymous and secure communication channel

Having the identity protected and mitigating the retaliation risks increase the likelihood that incompliance and fraud are timely reported and addressed. In this respect, TrustLine System runs on in-house built and owned infrastructure (own servers, storage devices, translation module).

We act as an interface between the whistleblower and the company, no matter the channel and how many replies are exchanged by the two parties. Various levels of whistleblower anonymity could be customized, as demanded by our clients.

All communication between modules and with the intended recipients is encrypted and secured from any unauthorized access.

TrustLine System Key Points

Comprehensive package, covering all necessary requirements:

  • Secure Case Intake
  • Secure Case Reporting and Management
  • Trends Analysis

Fully customizable to meet Customer's needs and fully scalable for small to middle and global enterprises

Including in-house built concepts of internal and external communication and training for case handlers

Running on in-house built and owned infrastructure (own servers, storage devices, translation module)

7/24/365 Hotline (web based access) and phone lines (ground lines and cell phones access)

Program Elements

The Program is fully customized on the client’s particular needs and allows informed and targeted decisions on the matters raised.

It includes the following:

  • A written Whistleblowing Policy
  • A Reporting Mechanism communicated internally and/or externally
  • Designated responsibilities regarding the Program
  • Training and Communication materials

What is new with TrustLine System

  • 100% integration of all reporting mechanisms with the case file management system.
  • A high level of customization: matrix type of users with various levels of access, customized dashboard, operating modules and notification system.
  • A high level of scalability - It can work and be customized for small, medium and large organizations.
  • The system can integrate multiple reporting mechanisms (hotlines, direct reporting, etc.). The relevant information can be captured from all available channels and be delivered to those in charge, in one unitary view.
  • A secure translation module is contained in TLS and works via encrypted communication. The translated content is not shared via email or via other unsecured channels.
  • The relevant stakeholders receive notifications and conveniently access the system to access the reports or to check the progress of a particular matter. The outcome of the cases is not sent via email or via other unsecure channels to avoid inappropriate data dissemination.
  • Corporate defense – The users certify with a digital signature that they exercised due care and attention and that they respected all the professional standards when they investigated the case.

Contact us: www.trustlinesystem.com

Switzerland and EU countries

Credits:

Created with images by Ben124. - "Westminster, London" • akufersoft - "frankfurt am main germany fair deserted" • Moyan_Brenn - "Paris" • TesaPhotography - "geneva bridge rolex" • Cédric Puisney - "Parlamentarium Bruxelles" • Blok 70 - "amsterdam" • AlexvonGutthenbach-Lindau - "oslo opera house opera"

Made with Adobe Slate

Make your words and images move.

Get Slate

Report Abuse

If you feel that this video content violates the Adobe Terms of Use, you may report this content by filling out this quick form.

To report a Copyright Violation, please follow Section 17 in the Terms of Use.